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Credit and Collections Analyst Job - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Silver Spring, MD Silver Spring, Maryland |
About this job
Credit and Collections Analyst needed for a contract opportunity with Yoh's client located in Silver Spring, MD
The Big Picture - Top Skills You Should Possess:
- Must have a strong Collections skills
- Excellent verbal communication skills
- Customer service and team player attitude
What You'll Be Doing:
- Manage all collections activity for the assigned portfolio of customers to include Ad Sales, International Programming, or Digital Media in a fast paced, high volume, highly visible environment.
- Prioritize aged receivables based on collections policy and work closely with manager to identify any high risk customers based on payment trend and other financial and non-financial indicators.
- Identify, escalate and resolve any discrepancies while working closely with the sales and accounting teams to ensure timely dispute resolution.
- Includes processing refunds, write offs and any other appropriate account adjustments.
- Establish and maintain effective and cooperative working relationships with both internal and external customers by providing superior customer service.
- Discuss collections issues in monthly meetings with business partners and develop action plans to determine best resolution.
- Work closely with Cash Application team to ensure all payments are accurately applied in a timely fashion.
- Manage rotational duties for customer service hotline and inbox by responding to all inquiries within 48 hours.
What You Need to Bring to the Table:
- Two (2) or more years prior professional work experience
- BA or BS Degree
Bonus Points
- Cable and / or media industry experience
- Advanced Excel skills (pivot tables, v-lookup and embedded formulas etc.)
What's In It For You?
- This is your chance to work for a company that cares about your development and helps lead you to where you want to be
Recruiter: Dei Blanco
Phone Number: 415-692-1568
Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more !
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. to contact us if you are an individual with a disability and require accommodation in the application process.
J2W: PROF
TAX TERM: CON_W2
MONJOB
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Ref: 1057995
SFSF: PROF
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