RETAIL SALES LEAD

Job Description

Your Career In Retail Is Behind The Orange Doors



Location: Phoenix, AZ

With 2200 Retail Storage locations, Public Storage is the largest self-storage company in the United States. By joining our retail team of talented storage experts, you will become an integral part of our dynamic customer-focused retail sales environment.

JOB DESCRIPTION



If you enjoy the retail environment, stable hours and want to work with the best team in the industry, then a Retail Sales Lead position is for you. We will provide you with a 15 day paid comprehensive training program and work hours that are generally from 9:30 AM – 6:00 PM.

CUSTOMER SERVICE RESPONSIBILITIES:

• Provide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions.
• Assist reservation and retail walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements.
• Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs.
• Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensure property appearance is safe and welcoming.
• Work in one or more retail locations, independently or with another manager providing great customer service.
• Manage, verify, balance cash drawer; prepare and make daily deposits.
• Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent.
• Work closely with District Manager to receive training and coaching when needed, striving to exceed all company expectations.

OUR OUTSTANDING BENEFIT PACKAGE INCLUDES:

• Hourly rate of $10.00 plus .50 pay increase after six months based on performance.
• Bonus based on the performance of your retail store.
• We provide on-site paid apartments for many of our employees based on availability.
• P aid Time Off (PTO) program that grows with tenure. Program also includes an annual cash payout of any unused hours in excess of 40.
• Medical/Dental/Vision, Life Insurance, STD and LTD.
• 401(k) With Matching Contributions.
• Monthly Uniform allowance.
• Work with the best team in the retail and storage industry.

Qualifications

• Successful candidates come from a variety of customer-centered, selling environments including retail, restaurant, fast food and more. All have common knowledge, skills and abilities which include:
• Minimum one year of Customer Service and/or Sales experience
• Energetic, outgoing, customer oriented personality
• Strong communication, interpersonal and problem resolution skills
• Enjoys and easily operates independently or as part of a small team
• Detail oriented with strong organizational and time management skills
• Some knowledge of computers in a windows environment
• Valid driver's license with access to reliable transportation used during the work day
• Willingness to work in multiple locations
• Can work from 9:30am to 6pm any day of the week, including weekends and holidays
• Ability and willingness to perform light cleaning and maintenance such as sweeping, mopping, wiping windows, etc…
• Willing to submit to a pre-employment background check.

If this all sounds like the right fit for you, we want to hear from you today! Please apply on line to be considered.

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