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in Williamstown, MA

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About this job

The Economic Policy Research Institute (EPRI), is a not-for-profit independent research institute focusing on poverty alleviation based in Cape Town. We are looking for a full time Travel Assistant to attend to our growing travel needs. You will need to be able to work independently in a very fast paced environment. Strong knowledge of global geography is required. Experience in the travel industry is a positive, but not essential, as long as the applicant is eager to learn. At times, long hours and weekend availability are required. The successful candidate will be driven, ambitious, detail oriented, self- directed, and intelligent.

Duties include, but are not limited to:

Buy and refund airline tickets as requested
Find quotes from various airlines to find the best flight prices and options
Working knowledge of Round the World Fares and rules
Procure necessary visas and medical information
Cancel, amend itineraries related to flights/accommodation as requested
Visa applications
Managing databases of frequent flyer miles, tickets, and other important data
Arrange hotels and airport transfers
Produce travel packages in anticipation of travel
Collect invoices and receipts at conclusion of travel
Complete necessary travel related administrative tasks
Liaising with airline regarding refunds
A-Z responsibilities for confirmation of the Travel Package arrangements
Requirements:

Minimum Grade 12 education
Computer Literacy (Word, Excel and Gmail)
Peoples person and a team player
Work accurately and efficiently under pressure
Ability to follow procedures is critical
Must have strong organizational skills, self-discipline, and dedication
Excellent communication skills
Positive attitude
Working within a small team that shares a high volume workload
Need to be able to work independently and proactively
The working day is 08:30-6:00 (Monday to Friday), but as part of this position it is required that you at times work later and be on-call in case of travel emergencies.

To apply, please submit a completed application consisting of a Cover Letter and Resume.
For more information on EPRI, please visit our website @ http://www.epri.org.za