Service Coordinator

Oakwood Worldwide has an exciting career opportunity for a Service Coordinator.  The Service Coordinator coordinates all furniture, utilities, maintenance and other setup activities involved with apartment units prior to move-in. The coordinator maintains positive personal and working relationships between all internal Oakwood departments including; Oakwood Corporate Housing, Home Services and outside vendors.

RESPONSIBILITIES:

 

• Receives all order forms from account coordinators
• Order furniture and utilities using the proper forms
• Coordinates and communicates with Warehouse Supervisor to confirm and change Home Services transaction times as needed
• Generates all paperwork for move-in packets
• Process service requests from Home Services
• Submits services requests to outside vendors/properties
• Report maintenance issues to properties and ensure resolution
• Closes completed service requests
• Run and review reports on a daily basis
• Schedule outside vendors, including utilities, cable, furniture, maid service, carpet cleaning
• Follow-up on an vendor issues
• Sign leases for new units
• Coordinate parking
• Process communications between properties and Oakwood

 

QUALIFICATIONS:

 

• Strong organizational skills, negotiating skills, problem solving and ability to multi-task
• Computer skills including Microsoft Office
• 1 year related experience -  preferably in hotel or apartment management background

 

Oakwood Worldwide is the world’s largest provider of high-quality furnished and unfurnished accommodations.  Our valued employees, who make up the Oakwood team, play a critical role in enabling Oakwood to achieve its steady record of success.  Our company is staffed by bright, organized and dependable people driven by a common company goal: to help us accomplish great things through exemplary customer service to our clients and to our peers. If you want to work in a fun, pro-employee, professional environment, come work with us in Tempe!

 

We offer a very competitive compensation and benefits package. Along with competitive salary, the company offers medical, dental, vision, short and long-term disability insurance, tuition reimbursement, flexible spending accounts, paid vacation and sick leave, paid holidays, and a 401(k) plan.