Associate Producer, Commercial Campaigns Projects - Old Navy Online

Job Description

Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. We said fashion didn't have to be just for rich people - it could be for everyone. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can shop for their must-have fashion essentials online as well as in one of our 1,000 stores located globally.

When you work at Old Navy, you’re choosing a different path (and a pretty awesome one at that). We believe that style and quality should be accessible to everyone and we work hard to make that possible. Truth is, in fashion, it’s easy to be exclusive. It takes a lot more creativity, guts and drive to be inclusive. What we believe in today is exactly what we believed in when we started: we’re on a mission to democratize fashion and make shopping fun again. Sound good to you?

Old Navy – a brand for everyone, a place for you.

GENERAL SUMMARY: The Associate Producer within the Commercial Campaigns & Projects team manages seasonal and cross-channel interactive marketing projects from inception to launch on Oldnavy.com and Oldnavy.ca. The Associate Producer is a project manager, guiding cross-functional teams to execute tasks and deliverables on time, ensuring that scope and schedule expectations are clearly defined and met by all team members. The Associate Producer works with the Producer to ensure timely and flawless execution of each marketing campaign across desktop, mobile and email digital outlets. The Associate Producer plays a collaborative role in operational feasibility assessments across channels, markets and functions for online marketing initiatives. Finally, the Associate Producer effectively applies best practices and enforces project standards to ensure successful ecommerce/marketing campaign launches for Old Navy customers.

Description

• Tracks project scope and digital deliverables for all applicable cross-channel campaign launches, as each project moves through the pipeline.
• Audits creative deliverables, working with Web Design team to ensure commercial objectives are reflected in final assets.
• Keeps projects on track through clear task lists, issue tracking, status updates, and meeting notes.
• Works with manager and team to maintain most efficient and effective processes and communication methods to manage projects; collaborates with functional team members to execute process change when needed.
• Acts as an advocate within the brand for overall quality and accuracy.
• Collaborates with Producer in project planning and milestone management for commercial/cross-channel online marketing projects.
• Assesses and communicates project or site issues, escalating to Producer and leaders when necessary. Identifies alternative solutions when business, site quality or customer experience is at risk.
• Owns digital build specifications and pre-launch quality assurance; works with developers to ensure specs are delivered across desktop site, mobile and/or email.
  

Qualification

• 2 years as a project manager or producer in a digital agency, or 2 years in a similar consumer-facing online retail environment
• Experience in developing and managing detailed project plans for digital projects, including those with cross-functional stakeholders and multi-channel objectives.
• Exemplary ability to quickly analyze project requests and requirements
• Strong working knowledge of digital production and release processes, including direct experience with tools and technology.
• Great interpersonal skills; high levels of emotional intelligence.
• Proven ability to influence and coordinate activities among cross-functional teams.
• Excellent oral/written communication, analytical and interpersonal skills to effectively work across all levels of the organization.
• BA/BS Degree or equivalent