Customer Service Representative - 20+ Openings!

One of the largest employers in the Chattanooga area is seeking qualified applicants for opportunities within their company!

Apply with Aerotek to have the opportunity to work at this reputable employer. Aerotek was recently named Supplier of the Year by this company!

Main Responsibilities:
- Professionally handle incoming telephone calls from Internal and External customers
- Take appropriate action to resolve the question or complaint timely and accurately
- Enter telephone inquiry report of contact into customer service intake screen
- Maintain telephone performance goals established by the specified division
- Maintain acceptable quality accuracy based on division guidelines
- Provide the same high quality service to "walk-in" inquiries that is provided for telephone inquiries
- Work with all departments in the division or company to resolve customer service inquiry issues
- Attend available training sessions to further enhance skills
- The ability to talk while keying is essential
- Ensure timely and accurate completion of daily/weekly telephone reports

Qualifications needed:
- Previous customer service experience in a call center environment, preferably with high volume call goals
- Prior computer/data entry skills (i.e. Microsoft Office and Outlook)
- Strong written and verbal communication skills
- Problem resolution skills as it relates to customer service calls
- Strong organizational and time management skills

*All candidates that receive offers must be willing to submit to a background check and drug test*

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.