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About this job

We are seeking a full time in-house customer support representative to start immediately.

Tasks include coordination and maintenance of electronic files, with customer support including live chat. Must have excellent organizational skills, excellent written and verbal communication skills. Able to answer many emails and live chats per day and some phone calls.

At least 3 years experience in Customer Support field a must.

Must be dedicated to working hard, taking on new responsibilities and be proactive in upcoming projects as well as ensuring work for the day has been completed

Attention to detail an absolute must

Must be comfortable with reporting to co-workers, managers and management

Positive "can do" attitude

Bilingual a plus

Should have own transportation and valid driver's license, and be available to work occasional overtime

Skills:

Competent with Microsoft Office Suite tools (Word and very basic Excel)

Able to multi-task

Excellent typing skills

People person


Shifts Available:
1. Monday - Friday 12:00 pm - 9:00 pm
2. Wednesday - Sunday 12:00 pm - 9:00 pm
3. Monday - Friday 6:00 am - 3:00 pm
4. Monday - Friday 9:30 am - 6:30 pm
5. Wednesday - Sunday 8:00 am - 5:00 pm

Eligible employees must be able to take FULL-TIME IN HOUSE POSITION .

NO CONTRACTORS NO FREELANCERS PLEASE

To Apply:

Please email your cover letter, resume and salary requirements to be considered for this position. In your cover letter, please explain why this position would be of interest to you professionally and what you believe you could contribute to this effort. Only complete submissions will be considered.

Only candidates selected for an interview will be contacted.

About us:

Centrally located in a Class A building.
Paid company holidays and PTO.
Health Insurance (medical, dental, vision).
Casual dress.
Friendly work environment.
Free water, sodas and coffee.
Free garage parking.