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Call Center Customer Service Representative - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | MIAMI FL 33122 Miami, Florida |
About this job
We have a full-time/part-time opening for a Call Center Customer Service Representative.
Must be able to work various shifts per week and be available weekdays and weekends.
- Must have 1 or more years experience.
Wage: $21
Requirements
The Mount Sinai Health System offers unparalleled clinical care, backed by advanced research and expertise in all medical disciplines. This newly established system provides patients with the full range of clinical care specialties and treatments, as well as a vast network of facilities. Explore our Service Areas below and discover the Mount Sinai difference.
* Provide "Concierge" service to large group clients by resolving member issues
* Ability to troubleshoot, research issues and problem solve within tools provided.
* Be liaison between members/providers/Client to resolve member issues
* Handle and resolve complex member issues
The ideal Call Center Customer Service Representative candidate will have:
* Strong Customer Service skills required. Call Center exp not necessary; but CS experience required
* Computer savvy. Strong navigational skills with MS Word, Excel and especially Outlook
* Energetic, enthusiastic and clear speaking voice
* HS Diploma required, some college preferred
* Ability to multi-task systems, conversations, and troubleshooting simultaneously
* MUST be available for ANY shift (7 days per week 7am-8pm). Non-negotiable
This Call Center Customer Service Representative job will not last long. Our client has an aggressive timeline and is looking to hire immediately for this position.
* Provide "Concierge" service to large group clients by resolving member issues
* Ability to troubleshoot, research issues and problem solve within tools provided.
* Be liaison between members/providers/Client to resolve member issues
* Handle and resolve complex member issues
The ideal Call Center Customer Service Representative candidate will have:
* Strong Customer Service skills required. Call Center exp not necessary; but CS experience required
* Computer savvy. Strong navigational skills with MS Word, Excel and especially Outlook
* Energetic, enthusiastic and clear speaking voice
* HS Diploma required, some college preferred
* Ability to multi-task systems, conversations, and troubleshooting simultaneously
* MUST be available for ANY shift (7 days per week 7am-8pm). Non-negotiable
This Call Center Customer Service Representative job will not last long. Our client has an aggressive timeline and is looking to hire immediately for this position.
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