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in Washington, DC

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About this job

Heating & Air Conditioning company located in Washington DC is looking for customer service /dispatcher scheduler for our fast growing business. We are looking for hard-working employees who are dependable, personable , organized and willing to go the extra mile to keep our customers happy and provide the best service possible.

Qualifications Applicants Should

Ability to multi-task and adapt with priorities in mind
Be outgoing, enthusiastic and self motivating, positive attitude
Be able to switch between multiple roles in the course of a workday and remain productive
* EXCELLENT customer service skills
* Attention to detail
* Punctual and dependable
* Energetic, positive attitude
Great problem solver
Have strong computer skills and be able to demonstrate a working knowledge of the Microsoft Office Suite including Word and Excel as well as email and use of the internet
* Answering Phone Calls & Calling our Clients
* Dealing with vendors
* Handling customer service issues
* Providing staff with assistance as needed
* Updating management on status of issues
* Writing up phone orders
* Processing credit card transactions Ect...