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Order Management Specialist - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | San Francisco, CA Santa Clara, California |
About this job
Order Management Specialist
Location: San Francisco, CA
Responsibilities
* Assisting with application requests
* Attaching faxes to leads/accounts and preparing accounts for product donation
* Route email requests to necessary foundation & salesforce staff for response
* Create proposals to fulfill donation of product to nonprofits.
* Responding to inquiries nonprofits make regarding the Product Donation Program.
* Communicate with nonprofits on the status of their request.
* Processing approved nonprofit donation requests; working with Sales Operations team to get approved nonprofit accounts activated.
* Perform due diligence on eligibility requirements in GuideStar.
* Perform other administrative duties as required.
* Supporting all Foundation Sales Reps including but not limit to deal structure questions, order processing and ensuring orders are in compliance to revenue & Foundation policy
* Respond to phone and email inquiries from sales and external customers
* Manage small Sales Ops related projects. Act as the subject matter expert for any potential Sales or Operations automation.
Requirements
* Very strong attention to detail
* Self-starter
* Comfort with learning new computer applications
* Excellent oral and written communication skills
* Strong internet navigation knowledge
Preferred Skills
* Proficient in Spanish
Location: San Francisco, CA
Responsibilities
* Assisting with application requests
* Attaching faxes to leads/accounts and preparing accounts for product donation
* Route email requests to necessary foundation & salesforce staff for response
* Create proposals to fulfill donation of product to nonprofits.
* Responding to inquiries nonprofits make regarding the Product Donation Program.
* Communicate with nonprofits on the status of their request.
* Processing approved nonprofit donation requests; working with Sales Operations team to get approved nonprofit accounts activated.
* Perform due diligence on eligibility requirements in GuideStar.
* Perform other administrative duties as required.
* Supporting all Foundation Sales Reps including but not limit to deal structure questions, order processing and ensuring orders are in compliance to revenue & Foundation policy
* Respond to phone and email inquiries from sales and external customers
* Manage small Sales Ops related projects. Act as the subject matter expert for any potential Sales or Operations automation.
Requirements
* Very strong attention to detail
* Self-starter
* Comfort with learning new computer applications
* Excellent oral and written communication skills
* Strong internet navigation knowledge
Preferred Skills
* Proficient in Spanish
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