Regional Specialist-Scanning - Full-time

Summary

The Regional Specialist is responsible for providing training and support for new stores in assigned area and related sub-departments in each new store. This position will also support existing stores with follow-up training, mentoring, best practices, re-sets, problem-solving, processes and procedures.

Essential Duties & Responsibilities

• Walk new store construction to identify punch-list items.
• Manage departmental small wares and supply lists.
• Oversee the development and lead all new store Office Managers - inspiring teamwork, enthusiasm, and complete process knowledge.
• Assist, as needed, in the hiring, mentoring, coaching, and development of Office Managers by partnering with Store Director and in fostering the development of future Managers.
• Coordinate initial delivery of any Office Manager Department equipment and tools.
• Trains and oversees processing payroll according to procedures, ensuring accuracy and timeliness of payroll checks
• Assures Office Manager’s ability to effectively process New Hire, First Report of Injury and other HR related responsibilities in a timely, accurate and confidential manner.
• Provides coaching and training in accounting functions and employment laws and other office management functions.
• Help establish and maintain all A/P and data entry processes.
• Collaborate to develop programs that will continuously improve the quality of our Office Managers’ knowledge, training, and customer service.
• Work on special projects within the Support Office of Lucky’s Market.
• 80 % travel is required in this position.

Education & Experience

• High School Diploma or GED.
• Four to six years of directly related experience in natural and organic retail grocery.
• Two to four years of office management experience in a multi-unit format.
• Must have experience in new store openings.

Knowledge, Skills, and Abilities

• Deep working knowledge of natural and organic retail grocery merchandising and operations.
• Passion for the industry and broad knowledge of its potential impact on the customer are all pre-requisites.
• Continued education and a drive for continuous learning is preferred
• Ability to read, analyze and interpret general business periodicals, financial statements, government regulations and legal documents.
• Ability to write presentations and present information effectively to store management, public groups, suppliers and team members
• Ability to calculate figures and amounts.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to work professionally with a positive attitude is a requirement
• Demonstrated leadership in managing budgets, timelines, expectations and confidentiality
• Excellent interpersonal, communication, and planning skills
• Strong negotiation skills and knowledge of the vendor community
• Excellent written and oral communication skills
• Strong strategic thinking skills but can “roll up the sleeves” to get things done.
• Demonstrated understanding of P&L management and budget development.
• Passion for food, people and the willingness to explore, expand and learn. Also the willingness to share knowledge and inspire passion in others.
• Ability to travel and commute
• Commitment to achieving excellence.
• Superior organizational skills for follow-through and the ability to juggle and prioritize
• Strong work ethic, lead by example.
• Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.

Work Environment/Physical Demands

• Travel up to 80% of the time – must possess valid active driver’s license.
• Potential for prolonged standing, walking, squatting and/or bending on concrete floors.
• Ability to lift up to 50 lbs.
• Willingness and ability to enter cold cases, coolers and freezers, thereby being subjected to cold temperatures for extended periods of time.
• Need to be able to remain calm during occasional moments of high stress when dealing with systems, vendors, customers and team members.
• Ability to work well with limited supervision and/or in a highly visible team environment.