Business Application Analyst - Full-time / Part-time

Under limited supervision, the Business Application Analyst will be responsible for working with stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs. The Team Member must be able to bring together a diverse stakeholder group, drive consensus and create a shared understanding between the customer community and the solution delivery team while maintaining alignment with Business and IT Strategies.

 

The position can be located within our corporate offices which is McLean VA, Dallas TX or Memphis TN.

What will it be like to work for this Hilton Worldwide Brand?

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its ten global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member.

What will I be doing?

Using knowledge of business goals, the Business Application Analyst will help translate strategies and initiatives into action plans with required deliverables. The Team Member will also be called upon to produce standard business process artifacts through interviews, partnerships, and facilitated sessions. The Business Application Analyst should be familiar with various modeling techniques and have experience producing standard artifacts including but not limited to Use Case, Business Domain Model, Process Map and Cross-Functional Flowcharts.

 

Other key priorities are listed below:

• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis

• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

• Proactively communicate and collaborate with others across the organization to analyze information needs and functional requirements and deliver the following artifacts as needed; functional requirements, business requirement documents, use cases, GUI, screen and interface designs

• Utilize experience in using enterprise-wide requirements definition and management systems and methodologies

• Successfully engage in multiple initiatives simultaneously

• Work independently with users to define concepts, as well as under the direction of project managers

• Drive and challenge business units on their assumptions of how they will successfully execute their plans

• Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts

• Serve as the conduit between the business and the software development team through which requirements flow

• Develop requirement specifications according to standard templates, using natural language

• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

• Organize and present ideas in a convincing and compelling manner

• Persuade and influence others with effective verbal and written communication

• Understand the value of the process-centric approach to business analysis and capability development

• Command of project management techniques and tools

• Develop or modify moderately complex information systems documentation and convey this information to the technical team for translation into programming languages or implement into COTS technologies

• Identify process, technology and organizational role changes necessary to support business goals and objectives

• Technical writing and documentation skills

• Exceptional interpersonal skills, with the ability to communicate effectively with both technical and non-technical teams and the ability to provide technical leadership

• Outgoing personality; self-starter that is able to work interactively and independently with stakeholders

• Possess a strong business acumen; possess a broad, enterprise-wide view and understanding of strategy, processes and capabilities, enabling technologies and governance

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

 

• BA/BS Bachelor's Degree

• A minimum of four (4) years of prior experience working in an Analyst capacity on large and/or complex projects

• A minimum of three (3) years of professional experience

• A minimum of two (2) years of project experiences, such as understanding the business need, defining a creative and useful solution, and promoting the product to the user community and management

• A minimum of two (2) years of Supervisory experience

• Experience in leading the business process of re-engineering efforts for at least one medium-to-large software project

• Understanding of business strategy development techniques

• Experience working within a team of Business Analysts

• Experience with formal SDLC practices, with an emphasis on Analysis and Design stages

• Proven ability in gathering, tracing, translating and managing complex requirements, business rules, and data

• Experience with process modeling tools (Rational, Visio, etc.) to identify, capture, define, and analyze business processes

• Strong proficiency in Microsoft Excel, Word, PowerPoint, and Outlook

• Ability to travel internationally

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• MA/MS Master's Degree in Information Systems, Business or related field

• A minimum of five (5) years of professional experience

• A minimum of two (2) years of Managerial experience

• Hospitality industry experience

• Lean Thinking and Six Sigma educated

• CBAP and/or CCBA Certification

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

EOE/AA/Disabled/Veterans