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Donations Shift Supervisor - Kelly Johnson (Full Time)
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Colorado Springs, CO Colorado Springs, Colorado |
About this job
Donations Receiving Shift Supervisor
Location : North Retail Store
Status : Full-time
Must have open/flexible availability Mon-Sun
Pay : $9.50 / hr
We Pay for Performance
Possibility of a pay increase to $10.00/hr
Upon solid performance review rating at the 90 day performance evaluation
Position Overview
You will work with a team of retail and operations professionals and help ensure we make the best use of our resources to help achieve our mission. We prefer you are a team player, professional who is willing to "roll up the sleeves!”
Responsibilities (include but not limited to) :
· Oversee donation services, donation receiving associates and customer service.
· Give directives as well as constructive feedback to employees while delegating tasks.
· Open/close donation service area including placement of signs, unlocking of donation service doors, prepping the donations area with necessary equipment for the day.
· Act as Manager-On-Duty as necessary, being able to make decisions and have final say.
· Meet donation collection goals for the day, and empower associates to meet their daily/work goals.
· Count and upkeep of donations tally and customers served on a daily basis, to include daily count reports.
· Supervisor the donations area and associates, material handler associates, and oversee customer carry-outs, loading/unloading of vehicles and customer assistance/service.
· Providing excellent Customer Service, assisting with difficult customers, assisting with furniture and other large purchases or assisting customers to their vehicles with purchases.
Qualifications :
If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!
Company Overview
Discover Goodwill of Southern and Western Colorado is dedicated to helping people reach their highest level of personal and economic independence. With over 1,200 employees and 20 diverse programs, Goodwill is a service-oriented organization focused on maximizing individual abilities. We believe in promoting from within, employees who continue to have solid performance could have the possibility to be promoted to full-time, other internal positions, supervisor positions and more!
We Offer:
High visibility and influence -- we are a not for profit organization and you'll have frequent contact with leaders in our organization.
Great work environment -- we understand the importance of investing in the right people, infrastructure, culture, technology, and solutions. You'll need to be comfortable in a fast paced and dynamic atmosphere. Nonetheless, we take the time to ensure we do things right.
Creativity in a new approach -- if you're ready to leave behind the cookie cutter mentality and showcase your innovation with a blank slate, join the club: we're bringing a fresh approach to our retail stores and we'll expect you to demonstrate entrepreneurial initiative.
Keys to Success
To excel in this role you will have the ability to combine business acumen with strong and proven people skills. You will also need to take a hands-on approach and contribute beyond your job description, as everyone at Discover Goodwill does. If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!
Discover Goodwill of Southern & Western Colorado is dedicated to employing and advancing individuals with disabilities and/or protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.
Location : North Retail Store
Status : Full-time
Must have open/flexible availability Mon-Sun
Pay : $9.50 / hr
We Pay for Performance
Possibility of a pay increase to $10.00/hr
Upon solid performance review rating at the 90 day performance evaluation
Position Overview
You will work with a team of retail and operations professionals and help ensure we make the best use of our resources to help achieve our mission. We prefer you are a team player, professional who is willing to "roll up the sleeves!”
Responsibilities (include but not limited to) :
· Oversee donation services, donation receiving associates and customer service.
· Give directives as well as constructive feedback to employees while delegating tasks.
· Open/close donation service area including placement of signs, unlocking of donation service doors, prepping the donations area with necessary equipment for the day.
· Act as Manager-On-Duty as necessary, being able to make decisions and have final say.
· Meet donation collection goals for the day, and empower associates to meet their daily/work goals.
· Count and upkeep of donations tally and customers served on a daily basis, to include daily count reports.
· Supervisor the donations area and associates, material handler associates, and oversee customer carry-outs, loading/unloading of vehicles and customer assistance/service.
· Providing excellent Customer Service, assisting with difficult customers, assisting with furniture and other large purchases or assisting customers to their vehicles with purchases.
Qualifications :
- A positive, empowering role model.
- Familiar with material handling, warehouse, shipping/receiving and product procedures and processes.
- Previous supervisory experience preferred, to include scheduling, goal setting, task delegation, etc.
- To be a high-energy, positive thinker.
- Able to move and think quickly.
- To bring a sense of urgency.
- Desire to work hard and perform well with dedication and great work ethic.
- Communicate effectively with managers, supervisors and other associates.
- Embrace the Goodwill vision and mission.
If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!
Company Overview
Discover Goodwill of Southern and Western Colorado is dedicated to helping people reach their highest level of personal and economic independence. With over 1,200 employees and 20 diverse programs, Goodwill is a service-oriented organization focused on maximizing individual abilities. We believe in promoting from within, employees who continue to have solid performance could have the possibility to be promoted to full-time, other internal positions, supervisor positions and more!
We Offer:
High visibility and influence -- we are a not for profit organization and you'll have frequent contact with leaders in our organization.
Great work environment -- we understand the importance of investing in the right people, infrastructure, culture, technology, and solutions. You'll need to be comfortable in a fast paced and dynamic atmosphere. Nonetheless, we take the time to ensure we do things right.
Creativity in a new approach -- if you're ready to leave behind the cookie cutter mentality and showcase your innovation with a blank slate, join the club: we're bringing a fresh approach to our retail stores and we'll expect you to demonstrate entrepreneurial initiative.
Keys to Success
To excel in this role you will have the ability to combine business acumen with strong and proven people skills. You will also need to take a hands-on approach and contribute beyond your job description, as everyone at Discover Goodwill does. If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!
Discover Goodwill of Southern & Western Colorado is dedicated to employing and advancing individuals with disabilities and/or protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.
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