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Casino Beverage Server
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Council Bluffs, Iowa |
About this job
Providing beverage service to casino guests in designated gaming areas; Providing prompt, courteous beverage refreshment service to casino guests; Maintaining accountability for all cash receipts, complimentary charges and drink tokens. Providing a great experience for every guest every time through courteous interaction; Keeping informed of continually changing promotional beverages, events and services; Maintaining integrity of all financial controls and responsibilities. High School Diploma or equivalent preferred.
Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as the volume of business increases. Mathematical ability including the ability to add and subtract. Ability to stand and walk for 8 to 10 hour shifts. Previous beverage experience preferred. Previous experience dealing with the public preferred. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Works closely with Total Rewards Center to promote new card sign up programs. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray). Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
Qualifications:
Read, write legibly, understand and speak English. Excellent customer service/communication skills. Count money and change correctly. Knows cocktail ingredients and proper mixing and pouring techniques. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must meet professional appearance standards as prescribed by company policy. Must be physically mobile with reasonable accommodation. Must be able to respond to visual and oral cues. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; stand and walk for up to four hours; able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. Able to tolerate second-hand smoke, noise, bright lights. Able to work at a fast pace in often crowded/noisy environment. Appearance: Must maintain Personal Best image portrayed at time of hire.. Jewelry, if issued, must be worn. Otherwise, tasteful and simple jewelry is permitted; no large chokers, chains or bracelets. No faddish hairstyles or unnatural colors are permitted.
Males:
* Hair must not extend below top of shirt collar. Ponytails are prohibited.
* Hands and fingernails must be clean and nails neatly trimmed at all times. No colored polish is permitted.
* Eye and facial makeup is not permitted.
* Shoes will be solid black leather or leather type with rubber (non-slip) soles
Females:
* Hair must be teased, curled, or styled every day you work. Hair must be worn down at all times, no exceptions.
* Nail polish can be clear, white, pink or red color only. No exotic nail art or length.
* Makeup (face powder, blush and mascara) must be worn and applied in complimentary colors. Lip color must be worn at all times.
* Shoes will be solid black leather or leather type with rubber (non-slip) soles
Caesars Entertainment, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as the volume of business increases. Mathematical ability including the ability to add and subtract. Ability to stand and walk for 8 to 10 hour shifts. Previous beverage experience preferred. Previous experience dealing with the public preferred. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Works closely with Total Rewards Center to promote new card sign up programs. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray). Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
Qualifications:
Read, write legibly, understand and speak English. Excellent customer service/communication skills. Count money and change correctly. Knows cocktail ingredients and proper mixing and pouring techniques. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must meet professional appearance standards as prescribed by company policy. Must be physically mobile with reasonable accommodation. Must be able to respond to visual and oral cues. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; stand and walk for up to four hours; able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. Able to tolerate second-hand smoke, noise, bright lights. Able to work at a fast pace in often crowded/noisy environment. Appearance: Must maintain Personal Best image portrayed at time of hire.. Jewelry, if issued, must be worn. Otherwise, tasteful and simple jewelry is permitted; no large chokers, chains or bracelets. No faddish hairstyles or unnatural colors are permitted.
Males:
* Hair must not extend below top of shirt collar. Ponytails are prohibited.
* Hands and fingernails must be clean and nails neatly trimmed at all times. No colored polish is permitted.
* Eye and facial makeup is not permitted.
* Shoes will be solid black leather or leather type with rubber (non-slip) soles
Females:
* Hair must be teased, curled, or styled every day you work. Hair must be worn down at all times, no exceptions.
* Nail polish can be clear, white, pink or red color only. No exotic nail art or length.
* Makeup (face powder, blush and mascara) must be worn and applied in complimentary colors. Lip color must be worn at all times.
* Shoes will be solid black leather or leather type with rubber (non-slip) soles
Caesars Entertainment, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
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