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Hours Full-time, Part-time
Location Waikoloa, HI
Waikoloa, Hawaii

About this job

A Recreation Coordinator with Hilton Grand Vacations is responsible for planning, coordinating and implementing recreation and leisure activities for all guests and owners for the enhancement of their vacation experience. Commitment and dedication to our Spirit of Service culture is an expected behavior to be displayed towards our guests and team members at all times.


 


 


What will it be like to work for this Hilton Worldwide Brand?

Hilton Grand Vacations is the preeminent vacation ownership and Club Membership brand of the Hilton Worldwide portfolio. Ownership of a deeded real estate interest provides Members with a lifetime of unsurpassed vacation advantages via the most innovative, flexible, global Club program in the industry. Club Members choose when and where to vacation, enjoying the comfort and convenience of residential-style resort accommodations in select, renowned destinations. Each Club property provides a distinctive setting, while signature elements remain consistent, such as high-quality guest service, spacious residences and extensive on-property amenities. From exciting Orlando and dynamic Las Vegas, to the laid-back lifestyles of Hawaii and California, or the cosmopolitan glamour of New York City and South Beach, we take pride in offering our guests a superior vacation ownership program in the world's most celebrated locations. For those aspiring to the good life, Hilton Grand Vacations offers a passport to endless vacation memories.

Hilton Grand Vacations is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of providing others with a superior vacation experience, you may be just the person we are looking for to work as a Team Member with Hilton Grand Vacations.


 What will I be doing?


 


A Recreation Coordinator with Hilton Grand Vacations is responsible for planning, coordinating and implementing recreation and leisure activities for all guests and owners for the enhancement of their vacation experience. Commitment and dedication to our Spirit of Service culture is an expected behavior to be displayed towards our guests and team members at all times. Specifically, you would be responsible for the following:

  • Coordinates recreational programs on a day-to-day basis for all age groups according to needs and interests of guests/owners, resort requirements and seasonal opportunities. Plans, organizes and instructs specific classes, activities and events, including special events, holiday programs, competitions, mixers and other group activities.  Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
  • Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs.  Monitors pool activities, towel inventory control, and all other activity common areas.  Provides outstanding guest/owner service at all times including answering inquiries, providing information and general problem solving.
  • Maintains recreation inventory and orders activity supplies within budgetary constraints.   Assists and provides support to other departments when requested.  Assists in conducting program surveys and preparing reports as needed.  Carries out all reasonable requests or special projects by management of which the employee is capable of performing.
  • Ensure smooth flow and control of resort pool towels while maintaining the neatness of the Towel Desk.  Maintains proper stock levels in the Towel Desk.
  • Rent and sign out recreation equipment to guests.  Assist in recreation programs as required.
  • Monitor pool and enforce all safety rules and regulations.


What are we looking for?


EDUCATION:
High school diploma with at least 2 years of practical recreation experience preferred.
4 Year College Degree preferred.
 
LICENSES OR CERTIFICATIONS:
CPR certification and first aid preferred
 
GROOMING:
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
 
OTHER:
Proficient in Microsoft Office and basic desktop publishing skills.
 
SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES:
Required Qualifications:
  • Must be able to lift/push/pull up to 50 lbs with reasonable accommodation        
  • Must be able to perform the four basic arithmetic operations (add, subtract, multiply, and divide).
  • Must be able to work outdoors in all climates
  • Excellent guest relations skills

Preferred Qualifications:

  • Must be able to run a standard cash register with a basic understanding of opening and closing procedures.
  • Previous customer service experience
  • Previous hospitality experience
  • Basic Japanese language skills
     

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


 


H Hospitality - We're passionate about delivering exceptional guest experiences.


I Integrity - We do the right thing, all the time.


L Leadership - We're leaders in our industry and in our communities.


T Teamwork - We're team players in everything we do.


O Ownership - We're the owners of our actions and decisions.


N Now - We operate with a sense of urgency and discipline


 


In addition, we look for the demonstration of the following key attributes in our Team Members:

  • Living the Values

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Teamwork

  • Adaptability


What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.


 


The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

EOE/AA/Disabled/Veterans