Crew Member - Full-time / Part-time

Job brief

We’re looking for a Crew Member to become part of our friendly atmosphere and join our enthusiastic crew. This is you if...you’re passionate about providing guests with the best experience possible. You enjoy working with people who take food seriously yet have fun preparing and serving it. You are energized by possibility and committed to contributing to the collaborative spirit of the team. And you’re looking for an opportunity to learn, grow and explore your career potential.

Responsibilities

• Greet guests to make them feel comfortable and welcome
• Take guests’ food orders and handle cash and credit transactions
• Follow Shawarma Shack operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
• Demonstrate knowledge of the brand and menu items
• Serve food to guests in a courteous and timely manner
• Quickly and accurately prepare food items including prep, salads, sandwiches, and ice cream
• Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
• Follow sanitation and safety procedures including knife handling and kitchen equipment
• Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Effectively handle guest concerns and complaints
• Work as a team to prepare the restaurant for each shift
• Acts with integrity, honesty and knowledge that promotes the culture of Shawarma Shack
• Maintains regular and consistent attendance and punctuality
• Contributes to a positive team environment
• Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift.

Physical Demands: While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds. 

Work Environment: While performing the duties of this job, the team member is required to work indoors in a potentially noisy environment where hookah will be served exposing the team member to fumes, odors, and/or tar.

Requirements

• Must be 16 years of age or older
• Must be cross-trained and perform other workstation duties within the restaurant as needed
• Ability to work in a fast paced environment
• Team oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with guests and team members
• Ability to work nights, weekends and holidays
• Adhere to proper Shawarma Shack uniform standards.