Housekeeping Floor Supvsr - Full-time

Crowne Plaza Portland Lake Oswego

Interstate Hotels & Resorts is an  EEO/AA/Minorities/Females/Disabled/Veterans

With more than 170 properties worldwide, The Crowne Plaza Lake Oswego staff creates experiences so exceptional that long after a guest stays with us, the experience stays with them. As the only full service hotel in Lake Oswego, we set the standard for exceptional service.  We invite you to join the Crowne Plaza Lake Oswego team.

Requirements

Dedication to service and excellence.  Bi-lingual (Spanish) helpful

Job Summary

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/work boards

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Welcome to the Crowne Plaza Portland Lake Oswego. An upscale property of the Intercontinental Hotels Group and a proud member of the world’s leading rewards program, IHG Rewards Club. Located only minutes from downtown Portland, Tigard, Tualatin, and Beaverton makes the Crowne Plaza Portland Lake Oswego your perfect destination hotel. Guests can relax in one of our 161 newly renovated guest rooms and suites featuring our Sleep Advantage program. Entertain in our award winning dining facilities, Connections Restaurant & Lounge. Enjoy our indoor & outdoor swimming pool and on-site fitness facilities. Whether guest are staying with us for business or on vacation, the Crowne Plaza Portland Lake Oswego will make them feel right at home. With over 3,000 square feet of meeting and event space and on-site professional Crowne Meetings Director, guests can be assured their event will be a success. We offer complimentary hotel shuttle service to Lewis and Clark College, Oregon Health Science University (OHSU), Mentor Graphics, Xerox as well as any location in Tigard, Tualatin, and Wilsonville. Enjoy tax free shopping at Woodburn Co. Stores, Washington Square Mall, or the new Bridgeport Village. We look forward to personally welcoming you to your home away from home at the Crowne Plaza Portland Lake Oswego.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer