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Customer Service - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 3021 Lorna Rd Birmingham, Alabama |
About this job
Enjoy talking with people and customer service?
Coast to Coast Events, one of Alabama's fastest growing privately owned and operated marketing agencies, is looking to fill ENTRY-LEVEL sales and customer service positions. Our agency provides sales and client acquisition for Fortune 100 and 500 clients. This job involves in-person customer sales interaction in big brand name retailers. Customer service, sales, marketing, and/or customer retention experience is preferred.
Our niche has been our ability to act as the liaison between our major clients and their customers. Through our unique, relationship customer service oriented approach we have been able to provide our clients tremendous results in the areas of customer service, retention, acquisition and increased market share.
We pride ourselves on our competitive, but extremely friendly and family oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.
We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets and develop new campaigns. We provide full training and career advancement in this globally expanding industry. All promotions at Coast to Coast are based upon individual performance - NO SENIORITY!
Entry Level customer service and sales reps are quickly promoted into leadership positions in which they are groomed for management.
Coast to Coast Events, one of Alabama's fastest growing privately owned and operated marketing agencies, is looking to fill ENTRY-LEVEL sales and customer service positions. Our agency provides sales and client acquisition for Fortune 100 and 500 clients. This job involves in-person customer sales interaction in big brand name retailers. Customer service, sales, marketing, and/or customer retention experience is preferred.
Our niche has been our ability to act as the liaison between our major clients and their customers. Through our unique, relationship customer service oriented approach we have been able to provide our clients tremendous results in the areas of customer service, retention, acquisition and increased market share.
We pride ourselves on our competitive, but extremely friendly and family oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.
We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets and develop new campaigns. We provide full training and career advancement in this globally expanding industry. All promotions at Coast to Coast are based upon individual performance - NO SENIORITY!
Entry Level customer service and sales reps are quickly promoted into leadership positions in which they are groomed for management.
Requirements
Responsibilities for our customer service and sales positions:
• Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional sales and customer service position
• Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
• Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
• Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training.
• Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional sales and customer service position
• Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
• Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
• Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training.
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