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Seasonal Office Managers - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | H&R Block-25701 Huntington, West Virginia |
About this job
Job Description
An Office Manager manages the day-to-day office operations, management and performance of an H&R Block tax office. The Office Manager serves as the front-line manager responsible for office growth, leadership and development. An Office Manager is generally responsible for all aspects of the tax office operation.
The Office Manager is responsible for:
* Ensuring outstanding client service
* Setting office goals and driving performance to exceed goals
* All office operations, local marketing, recruiting and staffing
* Supervising, training, and coaching of all tax office associates
* Implementing company policies and ensuring compliance
* Serving as a role model for associates on business development
* Being a knowledgeable resource on tax products and topics
* Prepare accurate and complete tax returns for clients, as needed
* Assisting the District Manager in plan to achieve client retention and revenue goals
* Other duties as assigned
Skills and Experience:
* 2-3 years of supervisory experience in a customer service environment.
* Ability to demonstrate strong leadership skills.
* Strong verbal and written communication skills and the ability to effectively communicate in person.
* Strong customer service skills to ensure an outstanding end-to-end client experience.
* Good decision-making skills and the ability to function well under stress while working in a fast-paced environment.
* Strong administrative and organizational skills to plan, manage, and execute day-to-day office operations.
* Demonstrated aptitude for business plan execution and desire to grow the business.
* Must possess or demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates.
* Previous experience as an Office Manager or Tax Professional helpful.
* Successful completion of the H&R Block Income Tax Course1 or Tax Knowledge Assessment, and having passed the examination with a grade of 80% or better.
Ready to apply today?
Take the next step and apply to become an H&R Block Office Manager today at www.hrblock.com.
An Office Manager manages the day-to-day office operations, management and performance of an H&R Block tax office. The Office Manager serves as the front-line manager responsible for office growth, leadership and development. An Office Manager is generally responsible for all aspects of the tax office operation.
The Office Manager is responsible for:
* Ensuring outstanding client service
* Setting office goals and driving performance to exceed goals
* All office operations, local marketing, recruiting and staffing
* Supervising, training, and coaching of all tax office associates
* Implementing company policies and ensuring compliance
* Serving as a role model for associates on business development
* Being a knowledgeable resource on tax products and topics
* Prepare accurate and complete tax returns for clients, as needed
* Assisting the District Manager in plan to achieve client retention and revenue goals
* Other duties as assigned
Skills and Experience:
* 2-3 years of supervisory experience in a customer service environment.
* Ability to demonstrate strong leadership skills.
* Strong verbal and written communication skills and the ability to effectively communicate in person.
* Strong customer service skills to ensure an outstanding end-to-end client experience.
* Good decision-making skills and the ability to function well under stress while working in a fast-paced environment.
* Strong administrative and organizational skills to plan, manage, and execute day-to-day office operations.
* Demonstrated aptitude for business plan execution and desire to grow the business.
* Must possess or demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates.
* Previous experience as an Office Manager or Tax Professional helpful.
* Successful completion of the H&R Block Income Tax Course1 or Tax Knowledge Assessment, and having passed the examination with a grade of 80% or better.
Ready to apply today?
Take the next step and apply to become an H&R Block Office Manager today at www.hrblock.com.
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