Medicare Biller Collector - Phoenix, AZ

Position Description:

Healthcare
isn't just changing. It's growing more complex every day. ICD-10 Coding
replaces ICD-9. Affordable Care adds new challenges and financial constraints.
Where does it all lead? Hospitals and Healthcare organizations continue to
adapt, and we are vital part of their evolution. And that's what fueled these
exciting new opportunities.

Who are we? Optum360. We're a
dynamic new partnership formed by Dignity Health and Optum to combine our
unique expertise. As part of the growing family of UnitedHealth Group, we'll
leverage our compassion, our talent, our resources and experience to bring
financial clarity and a full suite of Revenue Management services to Healthcare
Providers, nationwide.

If you're looking for a better place
to use your passion, your ideas and your desire to drive change, this is the
place to be. It's an opportunity to do your life's best work.

If you want to achieve more in your
mission of health care, you have to be really smart about the business of
health care. Challenge yourself, your peers and our industry by shaping what
health care looks like and doing your life's best work.The Medicare Government Collector is
responsible for insurance premium collections. Positions in this function
contact customers to determine reason for payment delinquency, negotiate and
advise on collection of overdue bills and take appropriate action to recover
overdue payments. Handling of unresolved inquiries/issues, and responsible for
developing, implementing, maintaining and managing organization policies on
collection practices. May work with outside legal counsel and/or outside
agencies in more complex collection cases.

Primary Responsibilities:

Receive and review all correspondence daily from the
home officeFollow up on assigned insurance accounts.Assist all hospital employees with any needs that
arise.Make outgoing insurance calls on Ingram accounts.Act as an on-site liaison between Ingram and Associates
and the hospital; Notify Management of any issues or concerns that may
arise.Limited work experience.Works on simple tasks using established procedures.Depends on others for guidance.Work is typically reviewed by others.

Requirements:High School Diploma or GED 1+ years of experience with UB04,UB92 and/or HCFA 15001+ years of related experience with either Healthcare Billing and/or Healthcare Collections Understanding of State and/or Federal rules as they relate to government payers Working knowledge of insurance carriers' billing regulations and requirements (this includes claims submission, claims follow-up, appeals process, and focused review processes) Understanding of benefits requirements, on-line claims editing, submission, and reconciliation proceduresAssets: 1+ years of Medicare payer experienceSoft Skills: Demonstrated success working in a team environment focused on meeting organization goals and objectivesCareers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.