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in New Orleans, LA

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Hours Full-time, Part-time
Location New Orleans, LA
New Orleans, Louisiana

About this job

Hilton New Orleans Riverside is excited about our newest beverage outlet, the Public Belt. It exudes a rich and cozy environ enticing the discriminating taste in the spirit of ole New Orleans with the mystique of a prohibition-era Speakeasy.


Born out of the long slow grind of a nightly train, Public Belt is designed to celebrate all that the rail brought to this city at the turn of the century.  Just as the Belt connected places, guests will connect to a time of a candle-lit rooms, the sound of hot jazz and the decadence as their lips meet one of our signature beverages. Offerings to include premium champagne, select high end wines, the finest in premium spirits served in attractive glassware.  Crafted cocktails mixed with the finest freshly made juices and mixers finished with a wide variety of fresh garnishes.


 


Service of beverage in a friendly, courteous manner, resulting in guest


satisfaction.



What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brands reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?


As a Cocktail Server, you would be responsible for serving beverages and/or food to guests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Respond to guest requests in a timely, friendly and efficient manner

  • Ensure knowledge of menu and restaurant promotions and specials

  • Take guest beverage and/or food orders and input orders in appropriate point-of-sale system

  • Retrieve and deliver food and beverage orders in a timely manner

  • Replenish beverages and ensure guest satisfaction throughout the meal service

  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

  • Ensure serving station is well-stocked at all times



What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


H Hospitality - We're passionate about delivering exceptional guest experiences.


I Integrity - We do the right thing, all the time.


L Leadership - We're leaders in our industry and in our communities.


T Teamwork - We're team players in everything we do.


O Ownership - We're the owners of our actions and decisions.


N Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes in our Team Members:

  • Living the Values

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Teamwork

  • Adaptability

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwides Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

EOE/AA/Disabled/Veterans