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Patient Service Representative - Part Time -Horizon Adult Medicine - Western Springs, IL - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | bolingbrook, Illinois |
About this job
Patient Service Representative -- Part Time
Horizon Adult Medicine - Western Springs, IL
AMITA Health (AMITAhealth.org) is an integrated health system serving communities in western and northwestern suburban Chicago. AMITA Health is a Joint Operating Company formed in February 2015 by Adventist Midwest Health, based in Hinsdale, Ill., and Alexian Brothers Health System, based in Arlington Heights, Ill., encompassing nine hospitals and an extensive physician provider network of more than 3,000 physicians. AMITA Health is committed to delivering the most efficient, highest quality, faith-based care possible and respecting the faith traditions of all people.
Responsibilities include:
Greet patients and visitors.
As directed, conveys information to patients and/or visitors.
Obtains registration information from patient for input into NextGen/Athena EMR software.
Verifies and/or updates demographic and health plan information.
Checks patients in and out of clinic.
Provides patients with information regarding payment obligations, HIPAA Notice of Privacy practices, clinic policies and all required forms and signatures.
Schedules appointments into NextGen/Athena according to Practice protocol.
Collects copays, cash, check, or credit card payments ensuring patients receive receipts.
Posts all payments in NextGen/Athena.
Balances daily cash and collections
Conveys schedule changes to appropriate staff.
Reviews next day's schedules and as directed, prints out physician schedules in advance of visits.
Check and verify patient insurance coverage.
Answers multiple lines, screens calls, takes accurate and detailed messages for all calls including telephone encounters, directs calls to appropriate support staff.
Understands limits of responsibility by not providing medical advice to patients.
Performs all other duties/responsibilities as assigned
Education and Skill Requirements:
Minimum of 2 year's experience as medical receptionist required.
Knowledge of EMR software required.
Knowledge of medical terminology required.
Displays strong interpersonal and customer service/hospitality skills.
Experience performing eligibility checking and insurance verification.
Experience collecting patient payments at the window is key.
Excellent communication skills and professional presentation.
Skill in establishing and maintaining effective working relationships with patients, medical staff, co-workers and the public.
Skill in conducting appropriate written, oral and telephone communications.
Skill in the use of EMR preferred, however, we will train.
Basic computer software applications and associated office equipment required.
Hours Required:
Monday - Friday 9:30am - 4:30pm
**Must be able to work 1 or 2 Saturday mornings per month
We offer a great work environment and competitive wage and benefits package.
Horizon Adult Medicine - Western Springs, IL
AMITA Health (AMITAhealth.org) is an integrated health system serving communities in western and northwestern suburban Chicago. AMITA Health is a Joint Operating Company formed in February 2015 by Adventist Midwest Health, based in Hinsdale, Ill., and Alexian Brothers Health System, based in Arlington Heights, Ill., encompassing nine hospitals and an extensive physician provider network of more than 3,000 physicians. AMITA Health is committed to delivering the most efficient, highest quality, faith-based care possible and respecting the faith traditions of all people.
Responsibilities include:
Greet patients and visitors.
As directed, conveys information to patients and/or visitors.
Obtains registration information from patient for input into NextGen/Athena EMR software.
Verifies and/or updates demographic and health plan information.
Checks patients in and out of clinic.
Provides patients with information regarding payment obligations, HIPAA Notice of Privacy practices, clinic policies and all required forms and signatures.
Schedules appointments into NextGen/Athena according to Practice protocol.
Collects copays, cash, check, or credit card payments ensuring patients receive receipts.
Posts all payments in NextGen/Athena.
Balances daily cash and collections
Conveys schedule changes to appropriate staff.
Reviews next day's schedules and as directed, prints out physician schedules in advance of visits.
Check and verify patient insurance coverage.
Answers multiple lines, screens calls, takes accurate and detailed messages for all calls including telephone encounters, directs calls to appropriate support staff.
Understands limits of responsibility by not providing medical advice to patients.
Performs all other duties/responsibilities as assigned
Education and Skill Requirements:
Minimum of 2 year's experience as medical receptionist required.
Knowledge of EMR software required.
Knowledge of medical terminology required.
Displays strong interpersonal and customer service/hospitality skills.
Experience performing eligibility checking and insurance verification.
Experience collecting patient payments at the window is key.
Excellent communication skills and professional presentation.
Skill in establishing and maintaining effective working relationships with patients, medical staff, co-workers and the public.
Skill in conducting appropriate written, oral and telephone communications.
Skill in the use of EMR preferred, however, we will train.
Basic computer software applications and associated office equipment required.
Hours Required:
Monday - Friday 9:30am - 4:30pm
**Must be able to work 1 or 2 Saturday mornings per month
We offer a great work environment and competitive wage and benefits package.
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