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Hours Full-time, Part-time
Location Oakland, CA
Oakland, California

About this job

Universal Protection Service is recruiting an experienced Security Shift Supervisor for a prestigious account in Alameda. This is large, dynamic property. Excellent opportunity for experienced Security Professionals wishing to take their career to the next level.

$16/Hr. Online applications now being accepted. Resumes and Cover Letters can be forwarded to don@jacklondonsquare.com

Friday through Sunday 7 am - 3 pm

Monday - Tuesday 4 pm - Midnight

At Universal Protection Service, our vision is to be Exceptional!

If you are a dynamic leader with a passion for service excellence and would like to be an integral part of our success, please consider joining our team. To demonstrate success in this role, you must have proven leadership skills to build and optimize our team at this prestigious location!

***Must be an experienced Retail, Corporate Campus, or High-Rise Security Professional or Site Lead with a minimum of 3 years experience in the industry with 1 years as a supervisor, shift lead, or site lead.

Duties include but are not limited to the following:
  • The close supervision of the security personnel on-site during assigned shift, the management of the security program and the day-to-day liaison between the Account Manager, Client, and Universal Protection Service.
  • In managing this on-site security force, the Shift Supervisor provides the leadership, direction, guidelines and procedural framework within which the staff will operate.
  • Strong computer skills are important for this position
  • Prior experience using security access control systems strongly beneficial
  • Must have supervisory, communicative and interpersonal skills, and must be able to be flexible and operate on an "emergency/on-call basis".
Position Requirements

Requirements for this position include the following:
  • High school diploma or equivalent required.
  • Be at least 18 years of age.
  • Must possess a valid Guard License as required in the state for which you are applying.
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty.
  • Must display exceptional customer service and communication skills.
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites.


Essential Physical and Mental Functions
  • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
  • Climb stairs, ramps, or ladders occasionally during shift
  • Occasionally bend/twist at waist/knees/neck to perform various duties
  • Occasionally lift or carry up to 40 pounds
  • Run as needed
  • Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
  • Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
  • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
  • Work in various environments including adverse outdoor conditions such as cold, rain or heat;
  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
  • Must be able to read and understand all operating procedures and instructions
  • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)


EOE/M/F/Vet/Disability

Universal Protection Service is an Equal Opportunity Employer committed to hiring a diverse workforce.

IND123 Division West - Universal Protection Service