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in Waikoloa, HI

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Hours Full-time, Part-time
Location Waikoloa, HI
Waikoloa, Hawaii

About this job

A Security Associate with Hilton Grand Vacations is responsible for providing a safe and secure environment for guests, owners and team members. Commitment and dedication to our Spirit of Service culture is an expected behavior to be displayed towards our guests and team members at all times.



 


What will it be like to work for this Hilton Worldwide Brand?

Hilton Grand Vacations is the preeminent vacation ownership and Club Membership brand of the Hilton Worldwide portfolio. Ownership of a deeded real estate interest provides Members with a lifetime of unsurpassed vacation advantages via the most innovative, flexible, global Club program in the industry. Club Members choose when and where to vacation, enjoying the comfort and convenience of residential-style resort accommodations in select, renowned destinations. Each Club property provides a distinctive setting, while signature elements remain consistent, such as high-quality guest service, spacious residences and extensive on-property amenities. From exciting Orlando and dynamic Las Vegas, to the laid-back lifestyles of Hawaii and California, or the cosmopolitan glamour of New York City and South Beach, we take pride in offering our guests a superior vacation ownership program in the world's most celebrated locations. For those aspiring to the good life, Hilton Grand Vacations offers a passport to endless vacation memories.

Hilton Grand Vacations is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of providing others with a superior vacation experience, you may be just the person we are looking for to work as a Team Member with Hilton Grand Vacations.


 

What will I be doing?


A Security Associate with Hilton Grand Vacations is responsible for providing a safe and secure environment for guests, owners and team members. Commitment and dedication to our Spirit of Service culture is an expected behavior to be displayed towards our guests and team members at all times.

  • Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents.
    Maintains inspection reports and records and advises management of deficiencies and remedial or disciplinary efforts to correct deficiencies.
  • Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses.
  • Provides any needed assistance to team members, guest and owners within the department and company guidelines.
  • Provides outstanding guest/owner service at all times including answering inquiries, directing traffic, providing directions and information for general problem solving.
  • Carries out all reasonable requests or special projects by security manager or manager on duty.


What are we looking for?


 


The ideal candidate will have 1 year customer service experience and availability to work 11pm-7am shift.


 


EDUCATION


High School graduate or equivalent required. Hawaii guard card required.


 


EXPERIENCE

  • Must be at least 19 years of age.
  • Previous security, law enforcement or military experience preferred.
  • Current CPR and first aid and AED certification preferred.

LICENSES & CERTIFICATIONS


Valid Drivers License & Hawaii Guard card


 


SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Ability to communicate effectively and courteously, both verbally and in writing, with guests, team members, managers and all other department staff to solve problems, improve quality, processes and services.
  • Protects guests, owners, and team member's rights, dignity and confidentiality with a respectful attitude.
  • Ability to make independent and good judgment decisions.
  • Ability to speak, read, write and understand English language to complete job requirements and to communicate with team members, guests and owners.
  • Knowledge of security operations, enforcement procedures and safety practices in a hospitality environment.
  • Knowledge and ability to administer basic first aid when needed.
  • Sponsorship and relocation assistance are not available for this position. Only local candidates will be considered.

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


 


H Hospitality - We're passionate about delivering exceptional guest experiences.


I Integrity - We do the right thing, all the time.


L Leadership - We're leaders in our industry and in our communities.


T Teamwork - We're team players in everything we do.


O Ownership - We're the owners of our actions and decisions.


N Now - We operate with a sense of urgency and discipline


 


 


What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

EOE/AA


 

EOE/AA/Disabled/Veterans