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Senior Analytics Consultant
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Antonio, Texas |
About this job
Job Category: Finance, Business Analyst, Information Systems
Clinical Licensure Required : N/A
Job Type: Full Time Position Summary:
We are seeking a Senior Consultant with a minimum of 5 years experience in Call Center Analysis. The Senior Consultant will support the investigation of business needs and understanding of underlying processes to gather and interpret data within the Med D CD&A and Aetna CD lines of business. This individual will support the business modeling process, including short and long term financial modeling and production planning as well as reporting of operational and financial performance. This position is responsible for ensuring the accuracy of all daily, weekly and monthly reporting and analysis.
Building strong working relationships and delivering on individual commitments will be critical to the success of these roles. Candidates should possess proven analytical and critical-thinking skills as well as a track record Required Qualifications:
Develop Access databases, complex SQL queries and stored procedures
* Develop, design and generate call enter reports for end users taking highly complex information and producing user-friendly reports.
* Identify and develop appropriate performance measurement tools.
* Perform quality assurance on all reports to ensure data integrity and consistency.
* Distribute and communicate operational and financial performance to key business stakeholders.
* Assist with Tactical and Strategic financial modeling and production planning
* Work collaboratively with groups across various geographies and time zones, including but not limited to Operations & Finance, to coordinate timelines to meet Senior Management and Corporate deliverables. Partner with these groups to provide value-add analysis to the business leaders.
* Perform ad-hoc analysis, as needed.
* A minimum of 5 years experience in Call Center Analysis & Reporting (previous PBM experience strongly preferred).
* Experience with analyzing highly complex data and producing meaningful and user-friendly reports
* Experience with budgeting and forecasting systems, assumptions and conventions.
* Strong technical skills, including Access/SQL, Excel & other MS Office applications;
* MS Visual Studio development & troubleshooting
* Data mining/warehousing
* Attention to detail; strong drive to ensure the integrity of underlying data & reports.
* Strong communication and presentation skills.
* Ability to multitask and prioritize within a fast paced environment.
Preferred Qualifications:
Previous experience with Hyperion Essbase Education:
Bachelors Degree Business Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units -- MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
EEO IS THE LAW POSTER GINA SUPPLEMENT
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: http://www.cvshealth.com/careers
Clinical Licensure Required : N/A
Job Type: Full Time Position Summary:
We are seeking a Senior Consultant with a minimum of 5 years experience in Call Center Analysis. The Senior Consultant will support the investigation of business needs and understanding of underlying processes to gather and interpret data within the Med D CD&A and Aetna CD lines of business. This individual will support the business modeling process, including short and long term financial modeling and production planning as well as reporting of operational and financial performance. This position is responsible for ensuring the accuracy of all daily, weekly and monthly reporting and analysis.
Building strong working relationships and delivering on individual commitments will be critical to the success of these roles. Candidates should possess proven analytical and critical-thinking skills as well as a track record Required Qualifications:
Develop Access databases, complex SQL queries and stored procedures
* Develop, design and generate call enter reports for end users taking highly complex information and producing user-friendly reports.
* Identify and develop appropriate performance measurement tools.
* Perform quality assurance on all reports to ensure data integrity and consistency.
* Distribute and communicate operational and financial performance to key business stakeholders.
* Assist with Tactical and Strategic financial modeling and production planning
* Work collaboratively with groups across various geographies and time zones, including but not limited to Operations & Finance, to coordinate timelines to meet Senior Management and Corporate deliverables. Partner with these groups to provide value-add analysis to the business leaders.
* Perform ad-hoc analysis, as needed.
* A minimum of 5 years experience in Call Center Analysis & Reporting (previous PBM experience strongly preferred).
* Experience with analyzing highly complex data and producing meaningful and user-friendly reports
* Experience with budgeting and forecasting systems, assumptions and conventions.
* Strong technical skills, including Access/SQL, Excel & other MS Office applications;
* MS Visual Studio development & troubleshooting
* Data mining/warehousing
* Attention to detail; strong drive to ensure the integrity of underlying data & reports.
* Strong communication and presentation skills.
* Ability to multitask and prioritize within a fast paced environment.
Preferred Qualifications:
Previous experience with Hyperion Essbase Education:
Bachelors Degree Business Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units -- MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
EEO IS THE LAW POSTER GINA SUPPLEMENT
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: http://www.cvshealth.com/careers
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