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est. per hour
Assistant Housekeeping Manager - Hatteras Realty by Wyndham Vacation Rentals - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Avon, North Carolina |
About this job
Summary
Assist Housekeeping Manager with the day-to-day housekeeping operations of the property. Conduct inspections of units and provide feedback to housekeepers.
Responsible for filling in for the manager, when they are absent or not on duty. Assist in the selection, discharge, scheduling and training of department. Manage communications within the staff and all other departments. Adjust schedules throughout the period to accommodate for business needs/demands.
Essential Job Functions
#
Responsibility
1
Ensure that all tasks are completed on time and that the cleanliness of units are maintained to company standards;
2
Maintain daily work papers and keep housekeeping office and Guest Services informed of all room statuses at all times
3
Assist in control of keys and equipment issue and return
4
Complete an inventory of units upon inspection
5
Ensure control, stocking, use and cleanliness of housekeeping storage closets. Ensure that all units are up to par on kitchen/housewares and supplies
6
Organize & monitor daily laundry operations, prepare weekly linen delivery & pick-up list; assist in linen packing and delivery process; and other laundry matters. Coordinate vendor services including commercial laundry services. Forecast necessary levels of staffing and inventory at different times. Work with suppliers placing weekly inventory orders (cleaning supplies, laundry chemicals, paper products, etc.).
7
Research, test, and select the most suitable and efficient cleaning techniques to be used by the company. Recommend changes that could improve service and increase operational efficiency.
8
Coordinate vendor services including carpet & upholstery cleaning.
9
Oversee the Lost and Found System including the processing, collection, and the proper tagging system of lost and found items. Coordinate with assigned staff member(s) the return mailing of items.
Minimum Requirements and Qualifications
Education: High School diploma or equivalent required
Knowledge and skills Excellent customer service skills. Bilingual in English and Spanish strongly preferred.
Job experience Minimum three years housekeeping experience in resort/hospitality industry with supervisory experience strongly preferred. Must be detail oriented and able to multitask in a fast paced environment
Complexity
Level of autonomy Moderate level of autonomy
What, if any, are the supervisory responsibilities - Responsible for filling in for the manager, when they are absent or not on duty. Assist in the selection, discharge, scheduling and training of department. Manage communications within the staff and all other departments. Adjust schedules throughout the period to accommodate for business needs/demands.
.
Assist Housekeeping Manager with the day-to-day housekeeping operations of the property. Conduct inspections of units and provide feedback to housekeepers.
Responsible for filling in for the manager, when they are absent or not on duty. Assist in the selection, discharge, scheduling and training of department. Manage communications within the staff and all other departments. Adjust schedules throughout the period to accommodate for business needs/demands.
Essential Job Functions
#
Responsibility
1
Ensure that all tasks are completed on time and that the cleanliness of units are maintained to company standards;
2
Maintain daily work papers and keep housekeeping office and Guest Services informed of all room statuses at all times
3
Assist in control of keys and equipment issue and return
4
Complete an inventory of units upon inspection
5
Ensure control, stocking, use and cleanliness of housekeeping storage closets. Ensure that all units are up to par on kitchen/housewares and supplies
6
Organize & monitor daily laundry operations, prepare weekly linen delivery & pick-up list; assist in linen packing and delivery process; and other laundry matters. Coordinate vendor services including commercial laundry services. Forecast necessary levels of staffing and inventory at different times. Work with suppliers placing weekly inventory orders (cleaning supplies, laundry chemicals, paper products, etc.).
7
Research, test, and select the most suitable and efficient cleaning techniques to be used by the company. Recommend changes that could improve service and increase operational efficiency.
8
Coordinate vendor services including carpet & upholstery cleaning.
9
Oversee the Lost and Found System including the processing, collection, and the proper tagging system of lost and found items. Coordinate with assigned staff member(s) the return mailing of items.
Minimum Requirements and Qualifications
Education: High School diploma or equivalent required
Knowledge and skills Excellent customer service skills. Bilingual in English and Spanish strongly preferred.
Job experience Minimum three years housekeeping experience in resort/hospitality industry with supervisory experience strongly preferred. Must be detail oriented and able to multitask in a fast paced environment
Complexity
Level of autonomy Moderate level of autonomy
What, if any, are the supervisory responsibilities - Responsible for filling in for the manager, when they are absent or not on duty. Assist in the selection, discharge, scheduling and training of department. Manage communications within the staff and all other departments. Adjust schedules throughout the period to accommodate for business needs/demands.
.
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