Customer Solutions Representative

We have a opening for a Customer Solutions Representative.

Must be able to work various shifts per week.

Manpower is currently recruiting for a Customer Solutions Representative position for one of our clients in Pontiac, Michigan!

Job Responsibilities:

• Responds to and diagnose software, hardware, and network problems for end-users by telephone, email, or chat
• Will manage problem recognition through targeted questioning, research, isolation, and use of specifically developed troubleshooting processes or flow diagrams

Requirements/Qualifications:

• High School Diploma or GED
• Technical aptitude/computer literacy, including familiarity with Windows, Office applications, and Internet browsers, as well as basic computer terminology
• Ability to troubleshoot, analyze, and resolve customer issues using available tools and resources
• Professional verbal and written communication skills
• Effective listening skills
• Ability to multitask and demonstrate time management skills
• Ability to use telephone and computer systems to respond to customer inquiries

Additional Details:

• Location: Pontiac, Michigan 48341
• Length of Contract: One year

If you are interested in this position please apply and go to www.manpowerjobs.com and create a profile with us! Should your qualifications match that of the position, the recruiter will contact you.

If you have additional questions, please contact the recruiter: Heather Sadler
Email: heather.sadler@manpowergroup.com
Phone: 414-982-1957 ex.605

When emailing or calling, please reference Advert ID# 245507

NOTE: Please DO NOT contact your local manpower office directly, as this position is not being serviced out of that office, please reach out to the recruiter listed above

Manpower is an Equal Employment Opportunity (EEO) Employer