Fraud Analyst (Level II) - 11:30am-8:00pm SMTWS

Multiple Shifts Available***

***Shift Differential for 3rd shift up to 8%***

Job Description

We are looking for dynamic individuals to join our Fraud Analyst Prevention Team. We currently have multiple opening for fast paced team oriented candidates.

Fraud Analyst Job Opportunity

The Fraud Analyst reviews customer accounts for the prevention and detection of possible Fraud. Responsible for more involved research and analysis of account activity to assess levels of risk and fraud type.

The incumbent will complete inbound and outbound calls and take appropriate action based on transaction characteristics of greater complexity. The incumbent may perform back office functions related to research and resolution of fraudulent activity and service support. Assesses the level of risk and makes decisions which directly impact the customer experience and risk to the financial institution.

Reviews and analyzes accounts and customer situations that may require differentiated treatment or specialized resolution.

Qualifications: 2+ years of fraud experience 2+ years of call center experience Knowledge of banking operations Knowledge of fraud system applications Schedule: Full time or Part-time shifts available. Must be flexible to work weekends.

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.