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in Jacksonville, FL
Customer Service Job Opportunity!!
•30 days ago
Hours | Full-time, Part-time |
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Location | Jacksonville, FL Jacksonville, Florida |
About this job
Are you tired of working weekends yet want to take your Customer Service Skills to the next level? Here is a role that will allow you to take your skills to the next level by providing 100% telephone support to our client's customers calling in with questions regarding their questions regarding currently marketed health products!!!!
In this position, you would be responsible for the following:
Answering incoming customer calls and responding to customer requests by maintaining knowledge of products
Understand basic telecommunications and provide accurate product information
Provide quick, professional, precise resolution to customer issues/questions
Enter customer request into data system, open and dispatch work orders to various departments and complete call history.
Knowledge and skills required for consideration:
Required: 2 years of prior customer service experience in an inbound call center
High School Diploma
Microsoft Word and Excel
Insurance background including knowledge of health insurance terminology is preferred
Excellent communication skills both verbal and written is required
All qualified candidates will be notified! Don't Delay! Apply Today!
Manpower is an Equal Opportunity Employer!