Assistant General Manager - Restaurant - Full-time / Part-time

The Assistant General Manager's (AGM) primary duty is managing all aspects of the restaurant &

bar operations to ensure quality standards of food and service are met consistently, assist in

management of approximately 60 staff including hiring/firing and development, and optimizing

profits and increasing sales.

In addition, the AGM at Twisted Root is also responsible for:

? Directing the work of employees to achieve Twisted Root's goals of:

o Great Food & Drink

o Great Service

o Friendly Staff (to customers and each other)

o Clean & Well Maintained Buildings

? Scheduling & managing scheduled shifts using shift goals;

? Interviewing, hiring and training, development and disciplining of employees;

? Setting and directing work schedules for employees;

? Handling employee & customer complaints professionally and with care;

? Motivating employees to execute the overall direction and goals of Twisted Root

? Apportioning work and responsibilities among employees;

? Ordering food, bar and supplies necessary;

? Facilitates portions of new hire orientation

? Controlling food and supply inventory

? Contributes to inventory and cost of goods management

? Management of staff within assigned department

? Shows up prepared to report on assigned responsibilities at management and staff

meetings

Qualifications

College degree is preferred. A combination of practical experience and education will be

considered as an alternative.

* Working knowledge of business software (Word, Excel, Social Media)

* Working knowledge of POS & inventory systems

* 2+ years experience managing a team of 30+ employees

* 1+ years in an AGM role of a restaurant or bar

* 1+ years experience managing high volume bar business

* Proficient in the following dimensions of restaurant functions: food planning and preparation,

purchasing, sanitation, security, company policies and procedures, personnel management,

record-keeping, and preparation of reports

* Must possess a valid drivers' license and have reliable transportation

* Must be eligible to work in the United States

* Must agree to background and credit check

Skills & Abilities of a Successful AGM

* Self-disciplined and self-starter

* Ability to motivate employees to work as a team

* Ability to deal with the pressures of simultaneously coordinating a wide range of activities and

recommend appropriate solutions to restaurant problems

* Must possess good communication skills for dealing with staff, customers and community

* Ability to selectively & effectively hire, develop and coach others

* Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining

required standards of operation in daily restaurant activities

* Able to perform all functions at the restaurant level

* Strong knowledge of basic Human Relations

* Ability to interpret labor laws, personnel rules & regulations

Other things to know about this job

* Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies

weighing 45 pounds, and repetitive hand and wrist motion

* Position requires working out doors in all weather conditions

* Position may require work with hot, cold, and hazardous equipment as well as operation

phones, computers, fax machines, copiers, and other office equipment.

* Reports directly to the General Manager

* Salary is negotiable depending on related work experience

* It's a great job with a great company