Customer Service Associate - Full-time / Part-time

Aerotek Professional Services is seeking a full-time Customer Service Representative for our client in the downtown Pittsburgh area.

Qualifications:
- Problem solving ability
- Computer skills
- Ability to multitask and work under pressure and manage time well
- Patience, professionalism, good listening skills

This position will be responsible for recieving inbound customer service calls, main responsibilities include:
- Receive inbound phone calls from various customer profiles.
- Listen intently to what issues/concerns they need resolved.
- Excercise problem solving judgment in order to resolve customer issues.
- Maintain excellent customer satisfaction.
- Multi task with toggling between computer screens to log calls and answering calls at a fast pace.

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.