Credit Representative II Job - Full-time / Part-time

Provides administrative support in the credit application process and acquisition of new customers. Receives inbound calls from customers and Sales to perform authentication for identity verification as a fraud prevention measure. Makes decisions on credit approvals or declinations based on guidelines provided by management. Reviews credit files and regulatory alerts. Places outbound calls when necessary to verify identity. Reviews existing customer accounts to evaluate credit upgrade eligibility. Basic skills with handling low-level escalations. Performs additional projects as assigned. Performs at higher levels of productivity.

Experience navigating multiple computer screens and programs while interacting with customers on the phone.Absent a reasonable accommodation or military obligation, employees must be available to work a flexible schedule (including days, nights, weekends and holidays).