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in Houston, TX

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Hours Full-time, Part-time
Location Houston, Texas

About this job

Supervises non-exempt and lower level exempt employees. Applies specialized subject matter knowledge to routine and moderately complex issues. Supervises a tactical team engaged in supporting the day-to-day efforts of the department. Provides expertise to departmental teams and participates in cross-department initiatives. Acts as a member of the management team for the department. Escalates issues where known precedent has not been established. Acts as a point of escalation for subordinate employees.

Partner Relations

- Provides Partners technical training, coaching, certification and developmental opportunities.

- Provides performance feedback to Partners through fair and consistent application of policies and procedures.

- Supports a Positive Partner Relations environment by assisting Partners resolve their concerns.

- Ensures Partner compliance with Facility & process safety requirements.

- Becomes personally involved in each and every Partner injury.

- Initiates job requisition, sources and interviews candidates.

- Reviews and assigns work as needed.

- Assists in establishing and monitoring work standards within Fleet Maintenance. (Fleet Only)

Customer Service & Support

- Creates and executes the Partner-s work schedule to ensure product meets customer demand in an effective and efficient manner.

- Notifies Partners of daily shift operational goals and gains their commitment.

- Stays abreast of the movement of equipment & product & makes adjustments to achieve targeted delivery and or equipment slotting schedules.

- Responds to customer inquiries through research and makes necessary corrections.

- Ensures that proper inop levels are maintained so they do interfere with operational needs. (Fleet Only)

- Ensures all vehicles / equipment meets or exceeds all DOT regulations.

- Builds relationships and works closely with customer-s Partners and Leaders.

Expense Control

- Monitors productivity and throughput against goals and takes appropriate action to meet goals.

- Reviews daily work volume and balances staffing levels and overtime as necessary.

- Tracks damage to equipment and facility and takes appropriate action to control costs.

- Tracks and processes all Fleet Maintenance invoices. (Fleet Only)

- Assigns warranty work to vendors. (Fleet Only)

- Oversees and executes purchasing of parts, fuel and supplies. (Fleet Only)

Asset Conditions & Sanitation

- Maintains a clean, safe, well organized, and pest free facility.

- Identifies, addresses, and resolves sanitation, maintenance and safety issues.

- Maintain asset-washing equipment.

- Ensures that all assets and equipment are maintained in a clean and operational condition.

- Bachelors Degree or 3-5 years related experience

- Strong working knowledge and compliance: industry, OSHA, strong DOT, EEOC, EPA and state Employment Laws

- Strong multi-tasking, attention to detail skills and follow through required

- Strong written and verbal communication skills; demonstrated experience with presentations to subordinates

- Demonstrated ability to analyze and influence people and process by using Business Excellence.

- Demonstrated proficiency with operating internal and external software systems at an intermediate to advanced level; advanced knowledge of operations of departmental programs

- Attendance and completion of Leadership & Development Classes and BET required.

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- Working knowledge of department reports.

- Ability to work flexible schedules, including nights, weekends, and holidays.

- Drug Free: Certified Breath/Alcohol Testing.

- Knowledge of Corporate Policies.

The work environment characteristics described are representative of those encountered in the work environments of HEB Warehouse.

- Work hours and days fluctuates based on business needs (evenings, weekends, nights and holidays are examples).

- Must be able to work extended shifts (10- 12 hrs).

- Ability to move throughout assigned work areas.