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Customer Service Coordinator - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Wilmington, DE Wilmington, Delaware |
About this job
Responsibilities:
• Provide excellent Customer service to existing customersÂ
• Sales (Perform account level research and advise customer of products and services that may benefit them)Â
• Attend team meetingsÂ
• Stay abreast of all changes, developments and enhancements for all systems, products and upgrades.Â
• Update account information and complete accurate documentationÂ
• Review documentation, ensuring loans meet policy guidelines, (giving customer and dealer approval to use loan)Â
• Effective time managementÂ
Qualifications
Basic Qualifications:Â
• High School Diploma, GED or Equivalent Certification
Preferred Qualifications:Â
• 3 years of customer service experienceÂ
• 4 years of customer facing experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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