Senior Business Process Analyst - Eden Prairie, MN or Franklin, TN

Be part of something daring and bold and help rewrite the history of UnitedHealth Group!
 
We're changing the landscape of health care with people like you, who really know how to get down to business. When you join us at UnitedHealth Group as a Business Analyst, you will use your sharp business skills to assist in creating, controlling and improving business processes. You will solve complex problems as you serve as a resource to others on your elite team. You will create process design, project implementation, diagnose process improvement opportunities and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement. You'll be in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. You'll be doing your life's best work.(sm)
 
Primary Responsibilities:

Be the business subject matter expert, experienced in business analysis and requirements gathering
Lead process design and project implementation teams in process improvement activities
Lead and manage customer readiness activities and project implementation teams in process improvement activities
Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
Lead your business partners in the creation, implementation and evaluation of Total Quality Management (TQM) programs
Analyze vendor performance metrics, financial forecasts, and additional reporting that will provide the appropriate controls over the external facility audit program
Attend all monthly vendor scorecard meetings to communicate business expectations, review results, etc.
Calibrate performance across both the internal and external resources doing facility audits
Serve as a resource for PAS or Facility Audit projects to represent the operational side of the business
Produce various reporting requests around vendor commissions, recoveries, offsets, etc.
Provide additional support for the ASO line of business as a revenue driver
Look for new program growth opportunities and help drive them to completion 

Required Qualifications:

Bachelors degree in Business, Finance, Health Administration or related field or an additional 3 years of directly related work experience below in lieu of a degree
4+ years of experience in writing business and/or system requirements and business / financial analysis or 7+ years of directly applicable experience without a Bachelors Degree
2+ years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines or 5+ years of directly applicable experience without a Bachelors Degree
Intermediate level of proficiency with PC based software programs and automated database management systems (Excel, Visio, PowerPoint)
Preferred Qualifications:

Previous experience with SQL
Previous Healthcare Industry experience
Previous Project Lead experience
 
 Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
 
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
 
 
Job Keywords: Business Analysis, Process, Healthcare, SQL, Project Lead, Eden Prairie, MN, Minnesota, Franklin, TN, Tennessee