Ski Valet - Neve Sports - FT & PT - Winter Seasonal

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Valet’s are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.

Responsibilities include, but are not limited to:

• Responsible for receiving, tracking, transporting and storing guest personal and rental equipment.
• Act as mountain-side concierge.
• Deliver a world-class guest experience. 
• Assist and greet guests in storage and retrieval of snow sports equipment.
• Assist guests in taking ski and snowboard boots on and off.
• Deliver excellent guest service.
• Operate ski valet software.
• Offer guests local insight on mountain conditions, weather, ski trails, lift access points and dining option on property and around mountain.

Qualifications:

• Maintain a working knowledge of products and trends within the industry
• Previous snow sport industry experience - preferred
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
• Commitment to exceptional customer service
• Basic computer skills
• Multi-task, with a strong attention to detail
• Ability to work a flexible schedule; including nights, holidays and weekends - required

Our Telluride Retail team has been providing gear and guidance since 1972, catering to those drawn to America’s Best Ski Resort. Not only does our Telluride Retail team enjoy the amazing benefits of getting to work in Telluride, CO but as part of the larger Vail Resorts family – all of our employees receive access to Telluride & the resorts that Vail Resorts operates in CO. Work with people that take customer service to the next level and cater to gear-heads and fashionistas alike. Grow your career further than you could imagine being part of the Vail Resorts family – starting with Telluride.
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 111123