Assistant Banquet Manager

Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a consider it done spirit to work. In return, you'll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards.



The Banquets Assistant Manager supervises the daily execution of all banquet functions including overall quality, set-up, cleanliness and service. Monitors the daily performance of the banquet service staff.

CANDIDATE PROFILE

Education and Experience
High school diploma or GED; 4 years' experience in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related professional area.
OR
Bachelor's degree from an accredited university in Hospitality, Business Administration, or related major; 2 year experience in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related professional area.

CORE WORK ACTIVITIES

Managing Banquet Services
Supervises the daily execution of all banquet functions including overall quality, set-up, cleanliness and service.
Identifies any maintenance issues and schedule appropriate repair or cleaning.
Provides support to Banquet Captains / Senior Captains during the planning, set-up and service of each assigned function.
Meets with clients prior to event to review all special requirements and expectations and provides introduction to the assigned Banquet Captain.
Coordinates with the culinary and stewarding teams to determine function timing, service equipment requirements and menu selections.
Assists in creating or creates room diagrams for all events including food and beverage service.
Inventories all equipment and supplies as directed by the Banquet Manager.
Performs Banquet Manager duties in his/her absence.

Monitoring Processes and Procedures
Assists the Banquet Manager in ensuring that all policies and procedures are maintained and enforced.
Schedules all banquet services employees according to established service guidelines.
Inspects all banquet events to verify proper set-up according to layout plans and client expectations.

Managing and Conducting Human Resources Activities
Monitors the daily performance of the banquet service staff; including hiring, training, assigning daily tasks, evaluating performance and ending assignments.
Interviews, selects and trains employees.
Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status.
Provides for the safety and security of the employees or the property.
Monitors employee attendance and records absences/tardiness.
Helps direct supervisors to achieve their own development goals.
Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.