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Senior Manager - Value Added Services - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | coppell, Texas |
About this job
ABOUT THE JOB:
DaVita Rx's Value-Added Services Department is responsible for developing and operating innovative products, services, and solutions with a number of internal and external stakeholders, including but not limited to private and commercial payors and pharmaceutical companies. This position is tasked with leading and managing the operational teams delivering the following value-creating products for DaVita Rx:
Profiles: Collecting and distributing information on insurance coverage and clinical outcomes for certain oral medications
Symphony: Regularly contacting patients to educate them on their disease state and how certain medications can improve their clinical outcomes
SUPERVISORY RESPONSIBILITIES:
This position is accountable for day-to-day management and support of approximately 45 or more teammates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.
Provide general leadership, vision, and direction to direct reports Accountable for day-to-day management and support of approximately 45 Profiles and Symphony teammates Oversee product deliverables including the management of processes and quality Identify and maintain key performance indicators such as teammate productivity, quality audits, and departmental service levels for all teams Identify process improvement opportunities that help drive better team performance Develop and implement Standard Operating Procedures (SOPs) to drive consistency and predictable quality Manage team budget dollars by reviewing labor reports and monthly budget reports and make staffing adjustments, as required Create and maintain positive relationships with the DaVita Rx pharmacy teammates and managers Attend team meetings, phone conferences, and training as needed Develop and conduct educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates' knowledge of department processes Understand and follow DaVita Rx employee policies and procedures and maintain absolute compliance with Medicare, Medicaid, and Pharmacy to all applicable regulations via a thorough practice of documentation and organizational skills Understand basic wage and hour laws, federal, state and local laws and regulations, and legislation affecting employment Maintain and communicate facility emergency management programs and ability to act swiftly and confidently in an emergency
ABOUT DAVITA RX
Created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics, DaVita Rx is the largest renal pharmacy in the U.S. and serves more than 141,000 patients in over 44 states with three high-capacity pharmacies located in Texas, California and Florida. We are a "community first, company second," with a team of extraordinarily committed, talented and entrepreneurial teammates who care about our patients, our colleagues and our community. We are dedicated to deliver our promise to provide the highest levels of quality care to help improve our patients' lives. DaVita Rx is a unique entrepreneurial opportunity in the context of a Fortune 500 company (DaVita Inc. | Ticker: DVA). Our rapid growth and pace of work provide our teammates with an exciting, challenging, dynamic and fulfilling work environment where you can truly make an impact.
The shining star in this role should have:
MINIMUM QUALIFICATIONS
Bachelors Degree is required, MBA or Masters Degree in related area of study is considered a plus. 7-10 years relevant work experience, and at least five (5) years managing/leading/building high-performing teams. Experience with project management is required. Experience with financial and operational management, risk management, compliance, and team development required. Advanced computer skills and proficiency in MS Excel and PowerPoint required. ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION
Commitment to and role model of DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions Self-starter with high degree of initiative, urgency, and follow through Demonstrated ability to understand and apply key operational drivers affecting business Ability to develop and cultivate relationships Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively Demonstrated ability to work well with cross-functional teams Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company Approachable and open Demonstrated ability to communicate difficult or sensitive information tactfully
The DaVita Village Difference
Industry-leading patient care with clinical outcomes ranked above the national average. Dynamic leadership grounded in Core Values, Mission and clearly defined goals for you. Diverse, team-driven culture that supports you. Commitment to developing you and the chance to explore multiple career paths. Stability and strong financial results - 10 years of steady revenue growth. Performance-based compensation and rewards for your hard work. A commitment to the greater good: We are a community first, a company second.
T o learn more about DaVita Rx, including a video, please click here .
Go to http://careers.davita.com/ to learn more or apply.
To learn more about our Village and the world of dialysis, click here .
Follow us on Facebook and LinkedIn
The DaVita Village is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
DaVita Rx's Value-Added Services Department is responsible for developing and operating innovative products, services, and solutions with a number of internal and external stakeholders, including but not limited to private and commercial payors and pharmaceutical companies. This position is tasked with leading and managing the operational teams delivering the following value-creating products for DaVita Rx:
Profiles: Collecting and distributing information on insurance coverage and clinical outcomes for certain oral medications
Symphony: Regularly contacting patients to educate them on their disease state and how certain medications can improve their clinical outcomes
SUPERVISORY RESPONSIBILITIES:
This position is accountable for day-to-day management and support of approximately 45 or more teammates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.
Provide general leadership, vision, and direction to direct reports Accountable for day-to-day management and support of approximately 45 Profiles and Symphony teammates Oversee product deliverables including the management of processes and quality Identify and maintain key performance indicators such as teammate productivity, quality audits, and departmental service levels for all teams Identify process improvement opportunities that help drive better team performance Develop and implement Standard Operating Procedures (SOPs) to drive consistency and predictable quality Manage team budget dollars by reviewing labor reports and monthly budget reports and make staffing adjustments, as required Create and maintain positive relationships with the DaVita Rx pharmacy teammates and managers Attend team meetings, phone conferences, and training as needed Develop and conduct educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates' knowledge of department processes Understand and follow DaVita Rx employee policies and procedures and maintain absolute compliance with Medicare, Medicaid, and Pharmacy to all applicable regulations via a thorough practice of documentation and organizational skills Understand basic wage and hour laws, federal, state and local laws and regulations, and legislation affecting employment Maintain and communicate facility emergency management programs and ability to act swiftly and confidently in an emergency
ABOUT DAVITA RX
Created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics, DaVita Rx is the largest renal pharmacy in the U.S. and serves more than 141,000 patients in over 44 states with three high-capacity pharmacies located in Texas, California and Florida. We are a "community first, company second," with a team of extraordinarily committed, talented and entrepreneurial teammates who care about our patients, our colleagues and our community. We are dedicated to deliver our promise to provide the highest levels of quality care to help improve our patients' lives. DaVita Rx is a unique entrepreneurial opportunity in the context of a Fortune 500 company (DaVita Inc. | Ticker: DVA). Our rapid growth and pace of work provide our teammates with an exciting, challenging, dynamic and fulfilling work environment where you can truly make an impact.
The shining star in this role should have:
MINIMUM QUALIFICATIONS
Bachelors Degree is required, MBA or Masters Degree in related area of study is considered a plus. 7-10 years relevant work experience, and at least five (5) years managing/leading/building high-performing teams. Experience with project management is required. Experience with financial and operational management, risk management, compliance, and team development required. Advanced computer skills and proficiency in MS Excel and PowerPoint required. ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION
Commitment to and role model of DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions Self-starter with high degree of initiative, urgency, and follow through Demonstrated ability to understand and apply key operational drivers affecting business Ability to develop and cultivate relationships Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively Demonstrated ability to work well with cross-functional teams Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company Approachable and open Demonstrated ability to communicate difficult or sensitive information tactfully
The DaVita Village Difference
Industry-leading patient care with clinical outcomes ranked above the national average. Dynamic leadership grounded in Core Values, Mission and clearly defined goals for you. Diverse, team-driven culture that supports you. Commitment to developing you and the chance to explore multiple career paths. Stability and strong financial results - 10 years of steady revenue growth. Performance-based compensation and rewards for your hard work. A commitment to the greater good: We are a community first, a company second.
T o learn more about DaVita Rx, including a video, please click here .
Go to http://careers.davita.com/ to learn more or apply.
To learn more about our Village and the world of dialysis, click here .
Follow us on Facebook and LinkedIn
The DaVita Village is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
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