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Sr Ops Prod Coor (LOB) (USA)
| Hours | Full-time, Part-time |
|---|---|
| Location | Plano, TX Plano, Texas |
About this job
Responsibilities:
- Negotiates payment arrangements from significantly delinquent customers
- Works with vendors to ensure Capital One collateral is located and retrieved as necessary
- Utilizes skip tracing tools to locate customers successfully
- Uses queue management skills to in order to work an assigned group of accounts
***Schedule will be assigned once hired, and will be based off of department need during any of the hours of operation listed below.
Department hours of operation:
Monday - Friday 7am - 7pm
Qualifications
Basic Qualifications:
- High School Diploma, GED, Equivalent Certification, or military experience
- At least 1 year of collections experience
- At least 1 year of call center experience
Preferred Qualifications:
- Associate's Degree
- 1 year of experience in auto collections
- 1 year of experience in Loss Mitigation
-Â Proficient in Microsoft OfficeÂ
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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