Business System analyst

Summary

Position Summary

The Business System Analyst will work with both local and remote internal customers to gather functional requirements in order to develop, enhance and/or maintain business unit information sources. Candidate should have a solid understanding of Software Development Life Cycle Methodologies as well as reporting methodologies/front-end applications and technical solutions being utilized in a sales environment.

Essential Job Duties and Responsibilities

• Interact with internal customers to gather and document requirements; attend design sessions; document and maintain functional and non-functional requirements including system overviews, functional narratives, and practical applications of software solutions.
• Resolve issues regarding new systems, system implementations, systems changes and system defects (including off-shelf software, MS Office and custom applications).
• Plan, arrange, and conduct meetings, workshops, and relations with sales staff during all phases of projects including one-on-one training when necessary.
• Work with all relevant departments, cross functional teams and 3 rd party solutions providers to learn, implement and convey requirements in order to develop new products/applications and/or resolve software/data issues.

Minimum Qualifications

Education Level: (Required) Bachelor's Degree or equivalent experience

Field of Study/Area of Experience:

• 2+ years of experience gathering requirements, developing functional specifications and test procedures, tracking errors, documenting results.
• 5+ years of advanced Microsoft Office software.
• Demonstrated expertise in extracting business requirements using standard methodologies, and procedures
• Demonstrated basic negotiating skills
• Strong experience with systems analysis and functional design.
• Intermediate knowledge of ERP software solutions as well as database applications.
• Extensive experience with documentation and problem resolution.
• Experience writing and conducting training sessions on new technology or applications
• Experience working with internal customers, consultants, developers, and vendors.
• Thorough understanding of, and experience in, software quality assurance testing processes, methodologies, and procedures.
• Intermediate knowledge of data reporting/analysis tools and techniques (such as Microstrategy, Tableau, or Business Objects, Orchestro reporting platform, Atlas AMP tool etc.) a plus
• Intermediate knowledge of leveraging relational databases (such as OLAP, Teradata, Oracle, SQL Server and/or MySQL); database design, and table structures; data warehouse structures and data marts preferred.

Skills, Knowledge and Abilities

• Analytical and research Skills
• Excellent customer service orientation
• Team building Skills
• Manage application systems development throughout the full SDLC, coordinating resources, insuring on-time deliverables, and managing expectations.
• Ability to control the scope and progress of projects via a formal process.

Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer