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Office Coordinator
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Minneapolis, MN Minneapolis, Minnesota |
About this job
Home Instead Senior of Minneapolis
Office Coordinator
Office Coordinator
Objective: The Office Coordinator is expected to perform a variety of clerical and administrative duties within a fast paced office setting. Our Office Coordinators are expected to greet and welcome all visitors, field incoming calls in a friendly and professional manner, manage scheduling of CAREgivers and clients in a timely and effective manner, as well as demonstrate knowledgeable of and reflect the core values of Home Instead Senior Care.
As a Key Player, you will learn about the importance of “Living Home Instead” and become familiar with three concepts that define our culture and make us your employer of choice!
Build Trust– The best and strongest relationships are built upon a rock-solid foundation of trust. As an employer, we work each day to earn the trust of our employees. We are dedicated to offering you the support you need to build trust with your clients and their families.
Take the Lead– We take the lead and strive to remain an employer of choice by empowering our employees to do their best every day by offering the best training program in the industry.
Share your heart– We truly care about our employees. We want to nurture and support your Home Instead Senior Care experience.
Primary Responsibilities
Greet and welcome all visitors in a friendly and professional manner
Answer incoming phone calls in a professional and knowledgeable manner, as well as distribute incoming calls to appropriate staff members
Field new client service inquiries in a knowledgeable and professional manner and schedule Care Consultations
Field employment inquiries in friendly and knowledgeable manner
Communicate client and CAREgiver concerns to owner and appropriate key players as appropriate
Manage scheduling of clients and CAREgivers for effective utilization of staff as delegated
Assist with invoicing and mailing of client billing as delegated
Participate in weekly key player meetings
Must be able to establish good working relationships with CAREgivers, colleagues, management and other franchise staff.
Ensure Home Instead Senior Care standards are upheld
Participate in on call duties as required
Secondary Responsibilities
Demonstrate strong verbal and written skills
Ability to listen effectively
Possess the ability to work independently as well as a team to meet deadlines
Demonstrate discretion, integrity and maintain confidentiality consistent with Home Instead Senior Care standards, policy and expectations
Ability to organize and prioritize daily, weekly, and monthly work. Be time efficient.
Able to operate office equipment
Be proficient in Office, Excel, use of various online skills
Education/Experience Requirements
High School Diploma
One year of office experience
Equivalent work experience may be considered
Must possess a Driver's License
Successfully pass background study
Take the Lead– We take the lead and strive to remain an employer of choice by empowering our employees to do their best every day by offering the best training program in the industry.
Share your heart– We truly care about our employees. We want to nurture and support your Home Instead Senior Care experience.
Primary Responsibilities
Greet and welcome all visitors in a friendly and professional manner
Answer incoming phone calls in a professional and knowledgeable manner, as well as distribute incoming calls to appropriate staff members
Field new client service inquiries in a knowledgeable and professional manner and schedule Care Consultations
Field employment inquiries in friendly and knowledgeable manner
Communicate client and CAREgiver concerns to owner and appropriate key players as appropriate
Manage scheduling of clients and CAREgivers for effective utilization of staff as delegated
Assist with invoicing and mailing of client billing as delegated
Participate in weekly key player meetings
Must be able to establish good working relationships with CAREgivers, colleagues, management and other franchise staff.
Ensure Home Instead Senior Care standards are upheld
Participate in on call duties as required
Secondary Responsibilities
Demonstrate strong verbal and written skills
Ability to listen effectively
Possess the ability to work independently as well as a team to meet deadlines
Demonstrate discretion, integrity and maintain confidentiality consistent with Home Instead Senior Care standards, policy and expectations
Ability to organize and prioritize daily, weekly, and monthly work. Be time efficient.
Able to operate office equipment
Be proficient in Office, Excel, use of various online skills
Education/Experience Requirements
High School Diploma
One year of office experience
Equivalent work experience may be considered
Must possess a Driver's License
Successfully pass background study
Home Instead Senior Care Staffing Coordinators play a crucial part in recognizing and understanding the needs of our clientele and in providing service that exceeds our customers' expectations.
We would like to welcome you to our Home Instead Senior Care of Minneapolis Team and this highly valued position!
Please inquire about our competitive employee package.
Please contact John Stuck at 763-544-5988
www.homeinstead.com/230
Please inquire about our competitive employee package.
Please contact John Stuck at 763-544-5988
www.homeinstead.com/230
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