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in Modesto, CA

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Hours Full-time
Location Modesto, CA
Modesto, California

About this job

Overview:

The Benefit Brow Bar Concierge is responsible for providing professional service to customers by ringing up Benefit Services and Product purchases, answering phones, and booking appointments

Essential Functions:
  • Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
  • Be knowledgeable of and perform sales support functions related to POS procedures
  • Handle all returns courteously and professionally
  • Determine customer needs based on personal features and other customer preference related factors
  • Support Estheticians by answering Benefit Counter phone, creating appointments for services, and maintaining appointment book.
  • Ensure proper presentation, organization, storing, and replenishment of stock
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
  • Maintain good housekeeping standards
  • Ensure work area is free from hazards and work in a safe manner
  • Adhere to Loss Prevention control and compliance procedures
  • Be in compliance with all hygiene standards
  • Perform other duties as needed
  • Follows shortage programs and procedures
  • Perform these functions in an efficient manner, as directed by the Supervisor
  • Regular, dependable attendance and punctuality


Qualifications:

Education/Experience:

High School degree or equivalent. Prior sales experience, preferably in Cosmetics or Fragrances.

Communication Skills:

Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with customers, peers, and management

Mthematical Skills:

Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Reasoning Ability:

Self-starter, able to work independently and as part of a team.

Physical Demands:

This position involves constant moving and standing. Must be able to stand for at least two consecutive hours. Must be able to lift at least 30 lbs. May occasionally be required toreach, stoop, kneel, crouch, and climb ladders. May have to reach above eye level. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.

Other skills:

WorkSchedule:

Superior organizational and time management skills. Must be able to multi-task in a fast-paced environment during constant periods of high volume. Must be able to build relationships and influence others. Must possess a thirst for knowledge. Must be flexible in regards to hours worked. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency.

Flexible with scheduling and available to work retail hours, which may include day, evening,
weekends, and/or holidays.

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.