Member Navigator - Boston, MA - Full-time / Part-time

Position Description:UnitedHealth Group is working to create the Healthcare system of tomorrow and you can help. Already Fortune 17, we are totally focused on innovation and change.  We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance Healthcare system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.  Join with us and start doing your life's best work.As a Member Navigator, you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education.Primary Responsibilities:Locate members who need guidanceCreate a positive experience and relationship with the memberKeep the member out of the hospital by supporting regular visits to their primary physicianKeep member actively engaged with their primary physicianSupport the member to ensure pick-up of their RxProactively engage the member to manage their careProvide member educationSupport transitions of careHelp to keep members compliant with their care plansPartner with care team (community, providers, internal staff)Knowledge and continued learning of community cultures and valuesMay conduct HRA assessments if needed

Required Qualifications:High School Diploma or GED3+ years of experience working within the community Health setting in a Healthcare roleKnowledge of culture and values in the local communityFamiliarity with the resources available within the communityField Based ExperiencePrevious experience working with Microsoft Office and be able to utilize its applications in a Professional settingValid drivers license within the state, reliable transportation & proof of insuranceLocal travel only within the Boston, MA areaSchedule will be between 8 am - 7 pm (example schedule could be 9am-5pm), Schedule will be 8 hours a day, 40 hours a week (may change based on business needs)Preferred Qualifications:Bilingual in English and SpanishExperience working in Managed CareKnowledge of Medicaid & Medicare populations in your local areaBachelor's Degree in Social Work, LPN (Licensed Practical Nurse) licensure, CNA/HHACareers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.