Supervisor Claim Appeals - Cypress, CA - Full-time / Part-time

Position Description:
You'll join a high caliber team where you're assisting, educating, problem-solving and resolving tenuous situations to the best possible outcomes. Bring your people skills, emotional strength and attention to detail. In return we offer the latest tools and most intensive training program in the industry. Get ready to start doing your life's best work. Primary Responsibilities:

Positions in this function are responsible for providing expertise or general support to teams in reviewing, researching, investigating, negotiating and resolving all types of appeals and grievances.
 Communicates with appropriate parties regarding appeals and grievance issues, implications and decisions.
Analyzes and identifies trends for all appeals and grievances.
 May research and resolve written Department of Insurance complaints and complex or multi-issue provider complaints submitted by consumers and physicians/providers.
Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit.
 Impact of work is most often at the team level.

Requirements:

High school diploma or GED
Working Hours M-F with rotating weekends 8a-5p
2+ years of experience analyzing and solving appeals and grievances in an office setting environment using the telephone and computer as the primary instruments to perform job duties 
Intermediate proficiency with computer and Windows PC applications (Word, Excel, & Outlook), which includes the ability to learn new and complex computer system applications.
1+ years experience Team Lead and/ or Supervisor role. Should be comfortable giving direction, mentoring and production tracking
Assets:

Undergraduate degree
Claims Experience
Physical Requirements and Work Environment:

Extended periods of sitting at a computer and use of hands/fingers across keyboard or mouseCareers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: medial claims, health care, claims processing, office, UnitedHealth Group, UnitedHealthcare, training class, customer service, call center, managed care, appeals, grievances