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Call Center/Customer care
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | 1436 Shoshone drive Birmingham, Alabama |
About this job
We offer an electricity rebate for eligible pensioners and seniors on behalf of the Government,Private Sectors and Public to assist with the cost of electricity.
With over three decades of experience, you know what you are getting when you work with us - a team of dedicated professionals who are anchored by a strong work ethic. we take pride in offering you the best cost available in the industry while our commitment to quality has never been stronger.
We are proud of the customers we have served and value the relationships we have built, but we are just getting started. Our unparalleled work ethic is what sets us apart from others in the industry. Our brokers have been trained with an "old school" mentality where the ethics and quality of your work matter.
We believe that you will not find a more reliable brokerage shop in the U.S. Give us the chance to put our team to work for you, and experience for yourself what it means to do business with a quality company. We look forward to the opportunity of working with you.
Customer Service Representative Job Responsibilities:
Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
This is a full time position, Start ASAP
With over three decades of experience, you know what you are getting when you work with us - a team of dedicated professionals who are anchored by a strong work ethic. we take pride in offering you the best cost available in the industry while our commitment to quality has never been stronger.
We are proud of the customers we have served and value the relationships we have built, but we are just getting started. Our unparalleled work ethic is what sets us apart from others in the industry. Our brokers have been trained with an "old school" mentality where the ethics and quality of your work matter.
We believe that you will not find a more reliable brokerage shop in the U.S. Give us the chance to put our team to work for you, and experience for yourself what it means to do business with a quality company. We look forward to the opportunity of working with you.
Customer Service Representative Job Responsibilities:
Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
This is a full time position, Start ASAP
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