Lead Asset Protection / Loss Prevention Detective, Full Time: Columbia, MD, Macy's The Mall in Columbia

Overview:

The Lead Asset Protection/LP Detective's primary responsibility is to train, educate, and supervise staff in detecting and preventing theft of company property. Train and coach LP staff on apprehension. Support store's efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable. Performs other duties as assigned.

The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .

Essential Functions:

• Participate in initial orientation and on-going training including the computer, surveillance, and alarm systems
• Be an expert of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
• Develop and maintain relationship with local law enforcement to facilitate maximum coordination for potential criminal cases
• Testify in court concerning any case, criminal or civil, where in the company is a party of interest to which the LP Store Detective is summoned
• Responds to alarm conditions at assigned store
• Regular, dependable attendance and punctuality

Qualifications:

Education/Experience

• High School Diploma or equivalent.
• Some college is desirable.
• Two to three years loss prevention experience or training.
• Completion of Store Agent Training program required upon assignment to position. Additional Store Agent Training is required for this level.

Communication Skills

• Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent written and verbal communication skills.

Mathematical Skills

• Basic math functions such as addition, subtraction, multiplication, and division.
• Able to use a calculator.

Reasoning Ability

• Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands

• This position involves regular walking, standing, hearing, and talking. Extended periods of sitting are also involved. Some kneeling, stooping, crouching, or crawling may be involved. Involves moving and/or lifting at least 30 lbs.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to use restraints in an apprehension.
• Ability to sustain long periods of time enclosed in surveillance areas. Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills

• Must be able to operate cameras and other surveillance equipment.
• Ability to think and act clearly in possible stressful and hostile situations.
• Ability to collaborate and function as a member of a team.
• Must possess a strong sense of urgency.
• Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal
Opportunity Employer, committed to a diverse and inclusive work environment.