Customer Service Rep

Looking for candidates with a bachelors degree's or experience inside a call center with a good work history.

A Candidate will be
Resolving issues for home owners about there mortgage. Provided information on amounts owed, due date, payoff amounts due, principal balances.
Processing payments and also set up payment plans.
Reviewing homer owner account to see what best options are available to them when they are no long able to pay for the home, with out falling into foreclosure.
*Research and resolve customer problems that require in-depth research and provide written explanations of research problems.
*Review trial and final escrow analysis reports to determine the accuracy of the analysis. Provide verbal and written explanations of escrow analysis to mortgagors.
*Review short payments to determine if these payments should be applied.
*Provide mortgage verifications as requested by mortgagors.
*Assist with tax research, HUD subsidy loan re-certification, monthly HUD subsidy billing, partial release of security processing, and optional insurance set-up and remittance as assigned.
*Complete other duties and projects as assigned by the Customer Service Manager

À propos de Aerotek SRI: Aerotek SRI est une filiale d'Aerotek® Inc., un important fournisseur de recrutement et dotation technique, professionnel et industriel. Aerotek possède un réseau international de plus de 200 bureaux non franchisés et 2 000 recruteurs pour repérer, présélectionner et choisir les meilleurs talents. About Aerotek ULC: Aerotek ULC is a subsidiary of Aerotek® Inc., a leading provider of technical, professional and industrial recruiting and staffing services. Aerotek operates an international network of more than 200 non-franchised offices and 2,000 recruiters to identify, screen and select top talent. Aerotek is acting as an Employment Agency in relation to this vacancy.