Data Entry Clerk

Primary Objective(s)

The Vendor Relations associate role will play a crucial role in ensuring that their assigned GAPRS court researchers and clerks provide services to clients efficiently and accurately. This role will consist of working daily with the researchers and clerks via phone and email to manage outstanding orders. Research policies and procedures of various courts and counties and share those items as needed with their manager. Utilize their own judgment making skills to determine how to process incomplete case details and/or orders in the most time efficient manner possible. Communicate with court clerks in order to confirm the accuracy of our researchers updates and results.


Key Responsibilities:

Call courts to confirm the accuracy of details provided by our researchers.
Connect daily with researchers for updates on outstanding orders. Encourage and hold vendors accountable to use automated website features in order to be able to pro-actively inform our clients of delays.
Train and refresh researchers on existing/new policies and procedures, discuss court and county structures with researchers and communicate those details with the Vendor Relations Supervisor as needed.
Maintain kick out statistics and encourage vendors to accurately submit work each time so that unnecessary delays are not encountered.
Partner with researchers and evaluate time service, quality issues, and more and communicate those to the Vendor Relations Supervisor.
Process outgoing/incoming mail.
Work on specific state projects as time allows.

Qualifications, Experience, Knowledge and Skills:

Must have a good phone skills.
Must exercise good judgment skills to determine whether a researcher is providing accurate details.
Must have good writing skills.
Ability to try new strategies when on the phone with clerks and/or candidates to gain their interest in GAPRS.
Must be able to work independently.
Basic knowledge of Excel and willingness to participate in Excel training preferred.
Able to be creative and persistent in pursuing and connecting with hard to reach vendors in low populated areas.

À propos de Aerotek SRI: Aerotek SRI est une filiale d'Aerotek® Inc., un important fournisseur de recrutement et dotation technique, professionnel et industriel. Aerotek possède un réseau international de plus de 200 bureaux non franchisés et 2 000 recruteurs pour repérer, présélectionner et choisir les meilleurs talents. About Aerotek ULC: Aerotek ULC is a subsidiary of Aerotek® Inc., a leading provider of technical, professional and industrial recruiting and staffing services. Aerotek operates an international network of more than 200 non-franchised offices and 2,000 recruiters to identify, screen and select top talent. Aerotek is acting as an Employment Agency in relation to this vacancy.