Downtown Houston Event Staff

The Spirit of the Position: The Seasonal Event Staff employee greets and creates a welcoming atmosphere for our customers and clients.

Principal Job Duties:  • Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base. • Complete all required paperwork and reports accurately and efficiently to account for any and all collected parking revenues. Assist customers in lanes and in the parking office; help direct traffic. Flag customers into parking facilities and surfaces lots creating a simple and effective entrance and exit for customers. • Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. • Responsible for running any reports related to daily revenue, credit cards, or garage data. Must work with or without supervision. • Assist with cashiering functions as needed. • Other related duties as assigned.

Education: High school diploma or GED required.

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required. Skills: Ability to communicate professionally and effectively. Ability to speak, read, and comprehend the English language. Must be open to feedback, differing opinions and other points of view. Demonstrates a sense of urgency and timeliness. Demonstrate the ability to seek improvement. Excellent teambuilding and interpersonal skills.

FLSA Status: Non-Exempt

Physical Demands: Willingness to work in the elements -- heat, wind, snow, rain, etc. Ability to lift, push and pull at least 10 pounds. Ability to stand, walk and run for extended periods of time. Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

To be hired, all candidates must pass a background check and pre-employment drug screen. LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to equal opportunity without regard to race, religion, color, sex, age, national origin, citizenship, disability or any other basis of discrimination prohibited by applicable local, state, or federal law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in e-Verify.