Sale Associate

At Old Navy, we love our employees! As one of the world's largest apparel brands we take pride in making fashion accessible to every family. We have a fast-paced and empowering environment that allows our strengths to come together for our customers. As part of Gap Inc., everyone at Old Navy shares in the power of our family of global brands committed to bringing American style to the world. Even more, Gap Inc. has always inspired us to Be What's Possible through giving forward, not just giving back to our communities.

As a Sale Associate your passion for apparel and fashion trends will enable you to thrive, drive sales, and delight our customers as you execute company processes and procedures. Creating memorable shopping experiences for our customers is one of your main responsibilities and you are going to LOVE making a difference in someone's day. Your dedication to providing a neat, clean, organized and safe shopping environment for our customers and team is an important part of creating this experience. As a Brand Associate in Sales your responsibilities and tasks include, among others; salesfloor, fitting room, and cashwrap. Your contagious energy and enthusiasm for your job will help you build lasting relationships, grow in your career, and contribute to Old Navy's success.

Sale Associate Attitudes
You are passionate about fashion and apparel and love our products
You build relationships and want to be part of a winning team
You take pride in yourself, your work and the success of your store
You work with drive and energy showing that you have a desire to make a difference
You love your community and actively work to make it better
You take initiative, anticipate needs, and solve problems quickly and efficiently
Sale Associate Behaviors
Promote our product and encourage everyone to do the same
Listen to the customer and observe non-verbal cues to anticipate service needs
Offer product suggestions and add on additional items when engaging with customers
Demonstrate a sense of urgency and pride while executing tasks and processes
Maintain a clean and safe environment that prevents loss and minimizes risk
Keep our product folded, sized, in-stock and our visual elements maintained on the salesfloor
Return go-backs from the fitting room to the salesfloor
Welcome customers to the fitting room and keep the area neat, clean and organized at all times
Engage in genuine conversation while completing cashwrap transaction processes quickly and accurately
Keep all cashwrap supplies in stock and organized
Understand and follow all company-defined policies and procedures

Providing our customers with an optimal shopping experience is our #1 priority. This job description intends to describe the general nature and level of work people assigned to this job perform. It is not intended to include all duties and responsibilities. The order in which duties are listed is not significant.
Sale Associate Requirements
Ability to effectively communicate with customers and team members
Ability to lift and carry up to 50 pounds
Ability to effectively maneuver around the salesfloor and stockroom
Ability to demonstrate strong customer focused service on and off the salesfloor
Ability to work a flexible schedule to meet the needs of the business
Ability to work with/around cleaning chemicals